خلاصہ

• DRAFTING SOPS, KPIS & BUSINESS AGREEMENT
• DISCIPLINE SALES PROCESS
• HR & ADMINISTRATION
• PAYROLL & INCENTIVE
• MANAGING OPERATION & LOGISTICS
• ADVANCED MS OFFICE SKILLS

پراجیکٹس

Retails Census

تجربہ

کمپنی کا لوگو
Assistant Manager Sales & Marketing Operations
United King Pvt Ltd
جون ۲۰۲۱ - موجودہ | Karachi, Pakistan

LAISON WITH SALES AND MARKETING DEPARTMENT TO REFINE LEAD QUALIFICATION PROCESS, ANALYZE AND REPORT ON MARKETING& SALES PERFORMANCE WITH REPORTING AND DASHBOARDS Develop and maintain prime marketing operations relations with particular set of business partners.Own the end-to-end process of tracking the sales funnel and operational metrics and delivering regular insights to the business define and deliver techniques to improve the funnel performance for sales management.Serve as primary system administrator for the Sales environment with 800+ users, managing basic admin functions including corporate account maintenance, reports and dashboards, workflows, and other routine tasks.DIRECT AND SUPERVISE RETAIL STAFF ACROSS SEVERAL RETAIL OUTLETS TO ENSURE THEY MEET SET OBJECTIVES.Maintain Inventory vs. Sales Analysis Aging Reports & Debtors receivables Reports for Management. Plan, and summarize receivables for required customers Provide support to sales team & online sales support team & MONITOR THE ACTIVITIES OF THE CUSTOMER SERVICEDEPARTMENT OF RETAIL OUTLETS TO ENSURE A SATISFIED CLIENTELE.Markets products by managing staff maintaining response operations maintaining quality ratings.Resolves customer problems by training telemarketing service representatives maintaining reference manuals and dialogue guides providing information answering questions.RESPONSIBLE FOR PROPER RECOVERY ON TIME WITH SYSTEM MANAGEMENT FROM CORPORATE AND DAILY CUSTOMERS.

کمپنی کا لوگو
Assistant Manager Sales & Marketing Operations
United King Pvt Ltd
جون ۲۰۲۱ - موجودہ | Karachi, Pakistan

LAISON WITH SALES AND MARKETING DEPARTMENT TO REFINE LEAD QUALIFICATION PROCESS, ANALYZE AND REPORT ON MARKETING& SALES PERFORMANCE WITH REPORTING AND DASHBOARDS Develop and maintain prime marketing operations relations with particular set of business partners.Own the end-to-end process of tracking the sales funnel and operational metrics and delivering regular insights to the business define and deliver techniques to improve the funnel performance for sales management.Serve as primary system administrator for the Sales environment with 800+ users, managing basic admin functions including corporate account maintenance, reports and dashboards, workflows, and other routine tasks.DIRECT AND SUPERVISE RETAIL STAFF ACROSS SEVERAL RETAIL OUTLETS TO ENSURE THEY MEET SET OBJECTIVES.Maintain Inventory vs. Sales Analysis Aging Reports & Debtors receivables Reports for Management. Plan, and summarize receivables for required customers Provide support to sales team & online sales support team & MONITOR THE ACTIVITIES OF THE CUSTOMER SERVICEDEPARTMENT OF RETAIL OUTLETS TO ENSURE A SATISFIED CLIENTELE.Markets products by managing staff maintaining response operations maintaining quality ratings.Resolves customer problems by training telemarketing service representatives maintaining reference manuals and dialogue guides providing information answering questions.RESPONSIBLE FOR PROPER RECOVERY ON TIME WITH SYSTEM MANAGEMENT FROM CORPORATE AND DAILY CUSTOMERS.

کمپنی کا لوگو
Assistant Manager Operations & Marketing
Al- Ashraf Group of Companies
مارچ ۲۰۲۰ - موجودہ | Karachi, Pakistan

·          Supervision, Market Knowledge, Subordinate Involvement, Planning, Quality Focus, Resolving Conflict, Customer Service, Managing Processes, Presentation Skills, Technical Understanding, Financial Planning and Strategy.
·          Develop and maintain prime marketing operations relations with particular set of business partners.
·          Forecast and identify areas enhancing client-centric value plus improve marketing-return-on-investment for entire business.
·          Coordinate with marketing operations team to report and analyze initiatives.
·          Develop and conduct training to assure all pretentious staff maintain working knowledge of marketing systems and recommend best practices.
·          Plan, Conduct & Implement Social Media Marketing including ATL & BTL Activities.
·          Branding & promoting Product & Analyzing KPI’s
·          Markets products by managing staff; maintaining response operations; maintaining quality ratings.
·          Resolves customer problems by training telemarketing service representatives; maintaining reference manuals and dialogue guides; providing information; answering questions.

کمپنی کا لوگو
Senior Executive Brand
Mehran Spice & Food Industry
دسمبر ۲۰۱۹ - فروری ۲۰۲۰ | Karachi, Pakistan

·         developing strategies and managing marketing campaigns across country, broadcast and online platforms to ensure that products and services meet customers’ expectations and to build the credibility of brands.·         supervising advertising, product design and other forms of marketing to maintain consistency in branding.·         Developing a solid trusting relationship in between major key clients and company.·         Resolving key client issues and complaints.·         Developing a complete understanding of key account needs.·         Anticipating key account changes and improvements.·         Managing communications between key clients and internal teams.·         Managing account team assigned to each client.·         Strategic planning to improve client results.·         Negotiating contracts with the client and establishing a timeline of performance.·         Establishing and overseeing internal budgets with the company and external budgets with the client.·         Working with design, sales team, creative, advertising, logistics, managers, marketing, and team members from other departments dedicated to the same client account to ensure the highest quality of materials are being produced and all client needs met.·         Collaborating with the sales team to maximize profit by up-selling or cross-selling.·         Planning and presenting reports on account progress, goals, and quarterly initiatives to share with team members, stakeholders, and possible use in future case studies or company training.·         Meeting all client needs and deliverables according to proposed timelines.·         Analyzing client data to provide customer relationship management.·         Expanding relationships and bringing in new clients.

کمپنی کا لوگو
Business Coordinator
IBL Operations
اگست ۲۰۱۹ - دسمبر ۲۰۱۹ | Karachi, Pakistan

·         Daily Update & Analysis of Sales in IMT/LMT/Retail/Wholesale/SD& HORECA for the product of (L’oreal, Kelloggs, Pringles & Punjab Oil).
·         Daily Update & Present Sales Target vs Achievement of all Business Lines.
·         Daily Update of Market Activities regarding Product Promotion & its Achievement.
·         handle administrative duties and promote customer satisfaction.
·         managing sales teams on behalf of organizations.
·         Produces reports based on the sales of employees in the sales department
·         Trains new employees (SO & B.A) to make sure they meet various guidelines.
·         Makes sure that sales orders are delivered timely and according to the desires of customers
·         Settles upon delivery dates and times with other departments to make sure that the consumer interaction is of the utmost of professionalism
·         Makes presentations to management which EXPLAINS how to meet sales goals.
·         Responsible for coordinating with sub distributors of the company nationally.
·         Making daily call reports and sending them to the Management & Principal.
·         Attending meetings and monthly closing at office with management & principal.
·         Oversee payroll systems and verification of Expenses to ensure smooth running.
·         Responsible for creating an effective incentive plan according to the company’s Policy.
·         updating tracking of daily emails & follow up of debit notes.
·         Coordinating with hr, Supply chain & accounts Dept. for daily updates for employee data, inventory tracking & recovery.

کمپنی کا لوگو
Sales Operation Executive
Revolution Derma
جنوری ۲۰۱۸ - جولائی ۲۰۱۹ | Karachi, Pakistan

• TOTAL RESPONSIBLE OF SALES OPERATIONS & EXECUTION OF TERRITORY LEVEL ACTIVITIES.
• TO PRODUCE DATA FOR THE SALES TEAM, PRIMARY & SECONDARY SALES.
• RESPONSIBLE FOR COORDINATING WITH THE EXISTING DISTRIBUTORS OF THE COMPANY.
• SUPPORTS SALES STAFF BY PROVIDING SALES DATA, MARKET TRENDS, FORECASTS, ACCOUNT ANALYSES, NEW PRODUCT INFORMATION; RELAYING CUSTOMER SERVICES REQUESTS.
• PREPARES QUOTATIONS, PROPOSALS, ANALYSIS REPORTS, INVOICE INSTRUCTION, AGREEMENTS, ETC.
• TRACK RECORDS OF INSTRUMENT. VERIFICATION OF INSTRUMENT, CAPITALIZATION.
• GIVING ALL THE DETAILS OF THE COMPANY TO THE UPCOMING DISTRIBUTORS AND EXPLAINING THEM POLICIES FOR THE DEALERSHIP.
• MAKING DAILY CALL REPORTS AND SENDING THEM TO THE SENIORS.
• ATTENDING MEETINGS AND MONTHLY CLOSING AT OFFICE.
• OVERSEE PAYROLL SYSTEMS TO ENSURE SMOOTH RUNNING
• ENSURE COLLECTION OF CASH & CHEQUE AND ON TIME SUBMISSION.
• RESPONSIBLE FOR MEETING EXISTING AS WELL AS POTENTIAL CUSTOMERS TO SEEK NEW SALES ORDERS

کمپنی کا لوگو
EXECUTIVE OPERATION ADMINISTRATOR & HR
Mustehkam (PVT) Ltd
مئی ۲۰۱۵ - دسمبر ۲۰۱۷ | Karachi, Pakistan

• Maintain Department records and all files.
• Preparing and sending correspondence.
• Writing and preparing reports and document and all manually reports
• Updating of production record on software.
• Updating daily and monthly incentive of all workers of department.
• Maintain to department control documents for company internal & external audits.
• Provide Office Support Services in order to ensure efficiency and effectiveness within the Department.
• Coordination with all departments like Supply Chain, Business Development, Corporate, Regulatory, Production. Finance, Marketing & HR.
• Email Handling, Follow ups with clients, Managing Newsletter Campaigns, Invoicing, Invoice, Reminders through calls, Payment Confirmations.

کمپنی کا لوگو
OPERATION MANAGEMENT
The Words Education System
اگست ۲۰۱۰ - اپریل ۲۰۱۵ | Karachi, Pakistan

• Maintain Time Tables Staff records and all files related to administration.
• Assign Duties for Coordinators and Teachers.
• Maintain Staff attendance and Salary Record.
• Conduct Workshops for Teachers on Weekly Basis.
• Conduct Occasional & Annual Functions Arrange Parents Teacher Meetings.
• Maintain an adequate inventory of office supplies.
• Communicate verbally and in writing to answer inquiries and queries.
• Typing letters, memos and reports.

تعلیم

Nazeer Hussain University
ماسٹرز, ماسٹرز ان بزنس ایڈمنسٹریشن, ‎
Business Administration, Business Communication
2024
University of Karachi
بیچلرز, , B.Com‎
Commerce
فی صد 45%
2015
Gov.t sci and commerce college for women
انٹرمیڈیٹ / اے لیول, , I.Com‎
فی صد 55%
2011
the front Liners Public School
میٹرک / او لیول, , Matric in Science‎
فی صد 60%
2009

پیشہ ورانہ مہارتیں

متوسط Perform accurate research and analysis. •
ماہر accuracy
متوسط and generate reference tools for easy use. •
ماہر and respond to emails
ماہر communication and decision making skills
ماہر coordination skills
ماہر english is must
ماہر Excellent english
ماہر Excellent Verbal and Written Communication
متوسط Highly computer proficient
ماہر HR Policies
ماہر meeting coordination and travel arrangements.
ماہر meetings and/or conferences as assigned. •
متوسط messages and other correspondence. • Operate
ماہر MS Outlook
ماہر multitasking
متوسط presentations and correspondence accurately and
ماہر proofread and revise drafts of documents and
متوسط Accounting+
ماہر Accounts Managment Skills
ابتدائی Admin Operations Management
متوسط Admin Tasks Management
ماہر Administration Skills
ابتدائی Administrative Management 
متوسط Aesthetic Procedures Knowledge
متوسط Analysis of Information
ماہر Analysis Services
ماہر Analytical
ماہر Analytical Skills
متوسط Analytical Thinking
ماہر Answering Inquiries
ابتدائی Attrition Reduction
ماہر basic organising Skills
ابتدائی Boiler Components
متوسط Branch Management
متوسط Branch Support.
ابتدائی Budgeting & Forecasting
ابتدائی Business Analysis
ابتدائی Business Decision Making
ماہر C.I.T
ماہر Cash Management
ماہر CIT Course
ماہر Computer Proficiency
ابتدائی Computer Proficient
ابتدائی Configuration Switches
ماہر Configuring Software
متوسط Conflict Management skills.
متوسط Conservation Awareness
متوسط Coordination Abilities
ماہر Corporate HR Departments

زبانیں

متوسط انگریزی
متوسط اردو

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مزید دیکھیے

سفارشات

جنرک پلیس ہولڈر کی تصویر
Naeem Khan
National SALES & OPERATION MANAGER, Fars International
میں آپ کے ساتھ کام کیا Revolution Derma

She is Hard worker Lady

Neelam آپکے جاننے والے

Naeem Ahmed Khan
Fars International