I am a dedicated professional with experience in customer service and administrative support. I have strong organizational skills,
attention to detail, and the ability to handle various tasks efficiently. I am committed to providing excellent service and creating
positive interactions. My goal is to grow in a dynamic role using my skills.
01/04/2021 31/12/2022 Sargodha , Pakistan SMALL WORLD REMITTANCE ASSISTANT, CUSTOMER CARE Transaction ProcessingData EntryDocumentationVerificationSupportComplianceReportingCustomer SupportGuidanceProblem ResolutionService QualityFeedback CollectionAccount ManagementTraining01/01/2023 31/08/2023 Sargodha , Pakistan OVERSEAS EXPRESS WORK AS A TRANSACTION CANCELATION AND AMENDMENT Transaction CancellationRequest HandlingVerificationSystem UpdateCustomer NotificationRefund ProcessingRecord KeepingCompliance CheckTransaction AmendmentAmendment Request HandlingCoordination with Other Departments