April 2012 to Update Al – Rahma Group of Companies, AL – AIN, UAE
Smart Connection Company, Sharjah - UAE
Network Administrator/CCTV Supervisor
Job Descriptions:

• Cisco Routers, Cisco Switch, Access point, Bridge installation
• To provide 1st line technical support; answering support queries via phone and email.
• To support users remotely.
• Respond to enquiries from clients and help them resolve any hardware or Software problems.
• Maintain a log of any software or hardware problems detected.
• Strong working knowledge of Microsoft based operating systems with Emphasis on Windows XP, Server 2003, windows 7, Server 2008, Windows Vista, and Windows 8.
• Creating purchase requisitions for IT hardware/software
• Fault-finding to laptops and desktops
• Cabling work for CCTV cameras, Computer Network, Security Alarm, Intercom system
Door access EM lock installation
• Collection and delivery of goods.
• Hardworking, responsible, independent, team player and willingness.

June 2010 to Feb 2012 Authentic Logical IntegrationKarachi, Pakistan

IT officer & CCTV Technician
Job Descriptions:

• Installation of security systems for residential, light commercial customers, and retail outlets
• Review and prepare for each job according to specifications and customers' needs
• Instructing customer in use of equipment
• Ensuring that documentation is properly completed and submitted
• Replace or repair defective parts
• Accurately maintain inventory and manage schedule for installation
• Must possess a solid working knowledge of installation of CCTV and Access Control
• Ability to make programming changes to recording devices as well as Access Control panels in the field via laptop computer, keypad or local programmer
• Thorough understanding of Access Control, and CCTV, systems design and functionality
• Take part in the normal on- call rotation for emergency after-hours service
• Maintain records and logs as required in company CRM
• Flexibility to work evenings or weekends when necessary.