Motivated self-Starter With experience in Marketing and Cutomer Relations. Did MBA in Marketing. Proven ability to work with difficult situations and provide a high level of service to clients.
1. Achieve growth and hit sales targets by successfully managing the sales team.
2. Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence.
3. Own recruiting, objectives setting, coaching and performance monitoring of sales representatives.
4. Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs.
5. Present sales, revenue and expenses reports and realistic forecasts to the management team.
6. Identify emerging markets and market shifts while being fully aware of new products and competition status.
1. Supervise the activities of sales representatives and team in order to meet sales target
2. Participate in the interviewing, hiring, and training of sales staff
3. Address issues bordering on pricing, delivery of goods/services, and resolution of customer complaints
4. Oversee the stocking and inventory of goods to ensure timely supply of order
5. Ensure the welfare of employees, and that their concerns are noted and addressed
6. Maintain an updated knowledge of company’s goals, vision, and values to ensure appropriate prioritizing
7. Collaborate with sales management to plan and develop effective sales strategies and to also set goals and targets
8. Perform administrative tasks of transaction recording, filing, and inventory
9. Maintain contact with clients in order to create a good working relationship that fosters increased sales and customer base
10. Assist sales managers in the planning and organization of periodic sales meetings
11. Monitor the performance of sales staff to spot work areas that require improvement
12. Recommend and implement training programs for sales reps and team to improve their work efficiency
13. Dress up professionally according to company’s requirements
14. Display and explain company products/services to potential clients to influence purchase
15. Ensure adherence to the work policies, ethics and regulations of a firm.
1. Developed and delivered effective sales presentations to earn new business.
2. Educated consumers on mattresses and the importance of sleep.
3. Met and exceeded weekly and monthly sales goals to earn commission and bonus.
4. Ranked in the top 10% of company sales professionals in the Philadelphia region.
5. Achieved 30% year-to-year increase sales volume.
6. Coached and mentored sales associates to assist them in closing and finalizing sales.
1. Work for an organization to help customers to resolve their queries.
2. Cross selling to existing customers and Acquisition of new customer.
3. To provide solution to the customer's financial needs.
4. Ensuring Customer Satisfaction
5. Preparation & maintain the sales call report.
6. Exploring new sales areas & way to achieve target.