Manager CHB (Import)
Subsidy of Interloop Pvt Limited

Major Job Responsibilities
o Obtain, prepare and check all necessary documents required to ensure that the documents meet the Customs requirements.
o Design, evaluate and review Good Deceleration as per requirement of Customs and Customers
o Dealing with Banks, Shipping Lines, Freight Forwarders, Ports/Air Line/Port/Sheds, Transporters and Sales team to ensure that we provide best services to our clients
o Funds Demand to Client for Customs Duties, Shipping line Charges, Port Charges, Transportation Rates and Service Charges as per Agreement/quotations.
o Use Government defines process and software WEBOC for filing Goods Declaration (GD) and other process which is involve in Customs Clearance and Delivery of shipments
o Make Arrangement for Goods Examination and assessment of GD through online system WEBOC
o Coordinate with PSQCA, HDIP, Department of Plant and Protection /Quarantine Dep. and other Govt. Authorities to get the NOC/ Release Certificate against Imported Items
o Responsible to clear/Release the goods from Customs, Ports & Shipping Agencies and Deliver to customers at their locations on time.
o Responsible for ensuring that goods are safely and efficiently transported,
o Making sure that cost-effective measures are taken in to account
o Provide support to sales team in matter of client relations and/or operational challenges.
Specific responsibilities:
o To ensure highest quality of customs clearance and customer services to M/S. Unilever Pakistan Ltd, Honda Atlas Cars Ltd. Roche Pakistan Ltd, Ali Gohar & Company Pvt Ltd., Merck Pakistan (Pvt.) Ltd. Fauji Akbar Portia Marine Terminals Ltd., Dewan Mushtaq Group, Procon Engineering Pvt Ltd, Volta Dies &Moulds, Precision Mats and others.
o Monitor daily and weekly report to Unilever, Honda Roche & Ali Gohar.
o To maintain & retain client loyalty and creating new clients from the Karachi market and maintaining up to the mark services for the current client list.

o Providing the Product information to Customers on phone.
o Making calls to the respective destination in order to resolve the query.
o Tracking of Shipments and updating the customers with the status of their shipments.
o Communication with different departments and destinations through emails.
o Receiving customer’s complaints and taking up the matter with respective origins and departments.
o Sending hold down the shipment instructions to operations for self-collection on customer request.
o Working on emails in order to resolve the query domestically and internationally.

o Responsible for all the activities related with visa services.
o Handling of the smooth booking of different visa applications submission of related embassies and consulates, which includes countries CANADA, SOUTH AFRICA, ITALY, MALTA, GREECE, SPAIN, INDIA, MALAYSIA, TUNISIA and EGYPT.
o To check all the cases before dispatching to different embassies.
o Scrutinizes the document as described by the embassies.
o Cash Handling.
o Prepared a soft data for embassies.
o Resolving the customer queries.
o Handling of the main information counter.
o To run Indian form filling project.
o Preparation of daily reports.

o All Export Matters to deal with Customer
o Export Documentation & Customer Services
o Correspondence with Foreign Agents
o Preparation of Complete Export Documents as Bill of lading, Air way Bill commercial invoice, packing list, Form E etc.
o Export Booking, Scheduling, Rates Requests, Rates Quotations
o Responsible to guide CSD and Operations people in the clearance of shipments.
o Visit the old new and existing clients on weekly or monthly basis for offering our services and recover the payments.
o Looking after all Export Customer with our quality Service in order to satisfy them