Cisco Certification CCNA in progress.
IOS, Port security, Vans, Inter Vlan Routing, EIGRP, ACL, Telnet & SSH, STP/RSTP.
Knowledge about Network Fundamentals (OSI reference model, TCP/IP model, LAN Technologies & Topologies)
SWITCHING (Virtual LAN, Ether channel),
ROUTING (Static & Dynamic Routing, HSRP) ACL, NAT/PAT,
Basic Traffic Filtering.
WAN, IPv4, IPv6, Sub netting and VLSM.
ITIL online Course in progress.
Web Engineering (MCTS 70-680) from NED University Karachi.
To generate leads and manage existing clients.
To assist and provide information about Bandwidth, Cloud Computing and Datacenter.
To pitch new clients and assist them technically. Manage them throughout.
Managing nationwide services & supplies of IT/ FM/ Passive Network Consumables for Telenor Pakistan.
Selling Internet bandwidth, data connectivity and Satellite communications equipment to corporate sector.
Follow up on company-supplied leads.
Achieve a significant personal sales target and build a client base.
Creating winning bid proposals plan and conduct contract negotiations and present in a compelling manner.
Designs Project, Plan and Infrastructure reports.
To report to the CEO on technical progress of projects.
To produce preliminary and detailed designs, including Telecommunications & Participate in
project design and coordination meetings.
Attend regular client meetings as part of design team representing Syscon Technologies (TSE)
throughout the region as and where required.
Assist with the putting together of commercial internal and external bids.
Contribute to the production of tender documentation.
To ensure that all design work meets with the relevant technical standards.
Preparation of the standard cost of the company's production consultation with technical departments.
Variance and actual analysis of standard and actual cost.
Compilation and accumulation of cost and production related data/information to facilitate decision making.
Reporting of margins of the company's products.
Assist Manager costing & budgeting in preparation of policies/manuals.
Handled technical troubleshooting via e-mails and calls within an enterprise environment.
Prepare Technical framework to establish network interconnects with International Carrier Partners
for Global connectivity solutions and transit peering with bulk-capacity customers and operators.
Define Network Standards and Device Configuration Templates to guide the deployment of
new technology and network elements.
Work as coordinator with the Project Manager in maintaining and designing the
Fiber Optics/Copper Structured cabling Projects.
Prepare budget estimates. Handles (Technical) Sales of the company.
Qoutations & BoQs making.
Installation of systems.
Including �Building Management systems,Walk-Through gates, Fire Alarming systems, Heat and Smoke Detection systems,VESDA and Biometeric Systems.
Checking and troubleshooting of electronic components.
Designing of complete Electrical projects.
Manage Projects.
Clients Handling/Guidance/Follow-ups.
Maintaining budget of projects expanses.
Qoutations & BoQs making.
Installation of systems.
Checking and troubleshooting of electronic components that are used in solar projects.
Designing of complete solar projects.
Assigning duties of all staff, labor and trainers.
Office Management.
Manage Projects.
Clients Handling/Guidance/Follow-ups.
Provide customer support.
Maintaining budget of projects and office expanses.
Qoutations&BoQs making.
Installation, maintenance and configuration of security systems.
Like CCTV, DVRs, NVRs and fire alarming systems.
Facilitate customers complete assistance and guidance.
Acknowledge them about new products, provide technical support online.
Provide product knowledge and assistance via email or call.
Supervision of all the staff products and projects.
Clients Handling/Guidance/Follow-ups..
Qoutations & BoQs making.
Maintain records of customers complaints.
Manage Clients.
Worked with PTCL (Pakistan Telecommunication Company Limited) as a Technical Support Engineer.
Technical Support to PTCL ADSL, IPTV Technology users.
Worked on CMS (Complaint Management System)
Working on IBM Supported Siebel's CRM (Customer relationship management).
Facilitated and keep updated customers via email/call from the beginning up till the resolution of technical complaints
and provide prompt, effective resolution to meet customer’s expectations.
Technical Support to PTCL ADSL, DSL, Evo, IPTV Technology users.
Hands on ZTE's B&CC (Billing & Customer Care)
Offered soft skills training to new hired Technical Support Engineers.
Worked on CMS (Complaint Management System).
Worked on IBM Supported Siebel's CRM (Customer relationship management).