Retained and updated documentation required for FSSC 22000, Quality, Halal, Kosher, Organic, Gluten-Free and Social Compliance Standards to ensure that 0 major non-conformances were reported during external audits.
Updated nutritional data sheets and MSDS of products.
Handled Supplier/Vendor Assessment forms and addressed customer queries regarding products.
Assist Manager QA in documenting Corrective and Preventive Actions (CAPA) and closing non-conformances for certification audits and customer complaints.
Provided support in new supplier approval process, coordinated with stake holders and lead tracking of performance metrics for approved suppliers.
Trained employees on food safety and good manufacturing practices.
Served as an Internal Auditor and HACCP Team Member.

Monitored product quality at every step of processing rice and tapioca-based derivatives such as Syrup,
Maltodextrin, Syrup Solids etc and contributed towards achievement of Quality Objectives with regards to
customer complaints.
Conducted testing and analysis of raw materials, semi-finished and finished products.
Kept lab reports and documentation on a regular basis.
Troubleshot and analyzed semi-finished and finished products using High Performance Liquid Chromatography (HPLC).
Ensured effective implementation of quality and food safety regulations.
Performed calibration of lab equipment and maintained appropriate records to assure lab equipment produce accurate and reliable results.

Developed new and/or improved products on time for local and global markets, considering product
concept/benchmark product by working on the development of Economical Chocolate Bar and initial development of 3 separate projects related to new product category.
Improved existing products to reduce costs, encourage supply chain feasibility, enhance quality and meet process and customer needs.
Determined the shelf life of all new and improved products.
Coordinated with the South African National Halal Authority for Halal certifications of products, ingredients and processes.
Developed products, processes and specifications while addressing concerns of internal and external customers.
Designed and controlled prototype trial runs to ensure compliance with ISO 9001, ISO 22000, Halal and PSQCA standards for manufacturing and packaging materials and equipment.
Investigated and developed action plans to prevent the recurrence of market/customer/consumer complaints.
Participated as a member of the food safety team.

Ensured that products processed at the plant achieved the highest quality and productivity standards and met customer specifications.
Established, coordinate and monitored the laboratory quality assurance program in collaboration with section supervisors to implement QA-related activities.
Controlled the production activity of mango pulp, clarified apple juice concentrate and tomato paste at a state-of-the-art processing unit.
Set and monitored product standards, examining samples of raw products and conducting tests during
processing to ensure finished products met prescribed quality requirements.
Assured effective implementation of quality and food safety standards.
Carried out instrument calibration procedures and kept the necessary records.
Contributed as a member of the internal audit and food safety team for ISO 22000.

Studied the manufacturing process.
Evaluated the Overall Equipment Efficiency (OEE) of all production lines.
Examined the functionality of ingredients used and baking profile of the oven.
Troubleshot production issues.
Worked on in-house initial development of pan releasing agent.