Highly motivated IT trainer with experience in training small and large groups across diverse industries. Proven success in leveraging educational theories and methodologies to design, develop, and deliver successful training programs and integrate instructional technology to provide onsite and virtual training. Adept at organizing and facilitating management and team building training programs and activities.
My main task was to deploy the software on the given distribution setup as well as provide training to the staff about the whole dynamics and know-how of the software for the first 50 hours and then staying with them for the next 96 hours after post go live to help them in getting 100% grip on the new software.
I was working as an Assistant Manager IT department and have trained 10+ interns on customer service and office procedures. Organized office transition from paper invoice to Quick books. Provided administrative support for the marketing department.
I was teaching the subject of computer studies to the students of O-levels and lower classes. I was also acting as the class in charge of the O-levels group as well as the discipline in charge of the boy's wing.
From keeping up with graduates and solving their issues to arranging meetings with the managers of different companies. Attending and organizing seminars.