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خلاصہ
Client Relations, Medical Billing, Insurance Claims, and Collections on Worker Comp with 10 years of experience
تجربہ
Manager Verification Department
Currently employed as Manager in Verification Department in Appedology Pvt Ltd. Verifying workers compensation cases in order to process bills by calling insurance companies located in US California. Handling team performance, fulfilling case targets on a weekly and monthly basis, maintaining team KPIs, coordinating with clients, and reporting to upper management
Manager Payment Confirmation Department
Promoted as Manager in Payments Department in Appedology Pvt Ltd 2020 to 2022. Handling team performance, fulfilling payment targets, maintaining team KPIs, coordinating with clients, and reporting to upper management
Senior Payment Confirmation Agent
Worked as Senior Payment Confirmation Agent in Payments Department in Appedology Pvt Ltd on Workers Compensation Medical Lien Payments 2018 to 2020
Senior Customer Support Executive (International)
Working as Senior Customer Support Representative CRO (International Compaign) in Protege Global from Nov 2016 to 2018
Team Lead Customer Support and Sales
Worked as Team Leader Customer Support & Sales in Symbios.pk Online Shopping Store from January 2015 to October 2016.
Customer Support Representative
Started working in Symbios.pk Online Shopping Store as Customer Support Representative in May 2014
IT Support
Support Engineer