خلاصہ

To pursue a challenging career and to seek excellence in any field, to be associated with such an organization that believes in ethics, where I get opportunity to develop and utilize my expertise. A creative and enthusiastic person outgoing with strong and effective Organizational and communication and Artistic Skills. Good team player and wants to use own initiative to achieve company objective.

تجربہ

کمپنی کا لوگو
Admin Executive
The C.A.S. School
اگست ۲۰۲۴ - اکتوبر ۲۰۲۴ | Karachi, Pakistan

As an Admin Executive at the school, I managed all administrative matters, including building maintenance, inventory, and staff payroll. I also addressed any staff-related issues and ensured smooth operations within the school.

کمپنی کا لوگو
Executive Officer
EFU Life Assurance Ltd.
نومبر ۲۰۲۳ - اپریل ۲۰۲۴ | Karachi, Pakistan

As an Executive Officer in the Customer Care Department, I addressed client issues and resolved problems via phone and email. I provided timely assistance, ensuring customer satisfaction and efficient issue resolution.

کمپنی کا لوگو
Administrator
Metamorph Digital
دسمبر ۲۰۲۱ - اپریل ۲۰۲۳ | Karachi, Pakistan

Served as the primary point of contact between executives and internal/external clients, managing schedules, meetings, travel arrangements, and correspondence. Additionally, I handled office supplies, vendor relationships, and documentation, while delegating tasks and ensuring efficient operations.

کمپنی کا لوگو
Broadband Coordinator
Pakistan Telecommunication Company Ltd.
جون ۲۰۱۵ - دسمبر ۲۰۲۱ | Karachi, Pakistan

As a Broadband Coordinator, I managed field staff and provided regular reports to the line manager. I also handled walk-in customers, addressing their concerns and assisting with service-related inquiries.

کمپنی کا لوگو
Customer Service Executive
Pakistan Telecommunication Company Limited (PTCL)
جنوری ۲۰۱۴ - مئی ۲۰۱۵ | Karachi, Pakistan

Served on the front lines, answering questions and troubleshooting technical issues via phone, email, and chat. I assisted customers with product onboarding and guided them through installation and update processes as needed.

تعلیم

University of Sindh
بیچلرز, بیچلرز ان کامرس, Bachelors in Commerce‎
Commerce
درجہ B
2020
Board of Intermediate & Secondary Education Karachi
انٹرمیڈیٹ / اے لیول, انٹرمیڈیٹ ان کامرس, inter in Commerce‎
Commerce
درجہ C
2013
new crescent grammar school
میٹرک / او لیول, سائنس, Matriculation‎
Computer Science
درجہ C
2011

پیشہ ورانہ مہارتیں

ماہر Admin Assistantce
متوسط Admin Operations Management
ماہر Administration
ماہر Administrative Management 
ماہر Administrative Processes Command
متوسط Air Ticketing Knowledge
ماہر Communication Skills
ماہر Coordination Skills
ماہر Customer Relation
ماہر Customer Satisfaction Management
ماہر Customer Service & Support
ماہر Data Analyst
ماہر Document Handling
ماہر Employee Management
ماہر End to End Sales
ماہر Financial and Budgeting Skills
ماہر Floor Management
ماہر Front Office Support
ماہر Fund Administration
ماہر HR Information Management
متوسط HR Policy Formulation
ماہر Incident Handling
ماہر Listening to Customers
متوسط MS Excel
ماہر Multi-tasking
ماہر Office Administration
ماہر Operational Execution
ماہر Organization Prioritization Skills
ماہر Policies Implementation
ماہر Proble Solving Skills
ماہر Project Administration
ماہر Record Keeping
ماہر Relations Management Skills
ماہر Site Administration
ماہر Social Media Handling
ماہر Team Building
ماہر Team Management
ماہر Technical Support
ابتدائی Ticketing Software Command
ابتدائی Ticketing System Command
ماہر Time Management 
ماہر Typing Speed

زبانیں

متوسط انگریزی
ماہر اردو

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