Efficiently processed transactions by following bank policies & procedures. Skillfully handled responsibility as
ATM & vault custodian and made sure all bank policies & guidelines were being followed by department
 Successfully organized weekly staff meetings to discuss audit details; handled ATM balance and refilled cash when
required. Capably ensured client satisfaction by guiding customers about various services offered by organization
 Thoroughly followed bank policies, procedures and guidelines to process transactions accurately and efficiently.
 Cross-trained to oversee the ATM custodian initiatives, vault custodian, and as Policy and Procedure Champion for the entire branch - ensured all policies and procedures were maintained.
 Demonstrated a genuine client-centric service culture that ensured customer satisfaction levels were elevated and maintained.
 Kept current on banking policies and procedures including storage of various business items; hosted weekly meetings and ensured audit details were understood and adhered?
 Oversaw ATM balances, refilled cash as needed, and ensured the system was in good working order.
 Assisted in lobby management initiatives; engaged customers in conversation regarding services offered, location of personnel, and other related customer service activities.
 Ensured cash drawer was balanced and all supporting documentation was in line with cash receipts and client transactions.

• Wetting the loan files according to the policies and rules cleared by State Bank of Pakistan (SBP)
• Forward the credit cases to data entry for further booking process after compliance
• Checking the ECIB as per credit behavior policy of the bank
• Checking the verisys as per NADRA updating query
• Monitor portfolio qualify at internal policies
• Check the dry period as per bank policies
• Risk and Compliance department which measure the chances of loss and gain
• Adept at developing and maintaining detailed procedural processes that reduce redundancy, improve accuracy and efficiency, and achieve organizational objectives
• Completed specific job related courses to grow and develop professionally through iLearn
• Monitored government regulations and standards to ensure alignment with company policies and procedures.