Organize, structure, coordinate with foreign agents on company referential compliance in Freight Forwarding activities.
Ensure the good administration and filing of allthe Freight Forwarding documents in line with the applicable procedures
Coordinating with foreign agents to negotiate rates and schedules for shipments Negotiating contracts with carriers to find the best rates for freight shipments
Maintaining records of all incoming and outgoing shipments,including tracking numbers, dates, and customer information
Evaluating potential client’s shipping needs and recommending appropriate solutions Communicating with customers regarding shipment details and delivery schedules
Establishing relationships with vendors and suppliers to develop newbusiness opportunities
Coordinating with other departments to ensure smooth operations
Creating and sending invoices and statements to customers

Generate local payment invoices according to company tariff.
(LCL/FCL) Agent invoicing.
Generate detention invoices.
Process Security refunds.
Maintain client agreements for corporate clients.
Import consolidation Correspondence with foreign agents in China,India,
Malaysia & gulf regarding import shipments (LCL).
Handling foreign agents for settlement of profit and rebate.
Maintain Import documents for forwarding shipments.
Handle local yards regarding payment collection through e-mail and telecom. (LCL/FCL)
Correspondence with local clients regarding shipment status,invoices anddeliveryorder collection through E-mail andtelecom.
Resolve customer queries regarding day to day import matters.
Handle localforwarders and clearing agents for import shipments.
Creating and sending invoices and statements to customers
Checking the data inputto ensure the accuracy ofthe final bill.
Fixing billing errors by issuing debit and credit memos
Recovering outstanding debts Handling clients\' account queries.
Maintain imports documents.
Correspondence with local clients. Maintain local payment invoices. Recovering outstanding debts.