Checking and ensure entire IT Operation perform smoothly at user end.

Direct the development, implementation, and administration of all IT.

Ensure timely and accurate delivery of technology products and services.

Managing multiple areas of technology and multiple departments.

Manage internal/external application upgrades and also manage external vendors relationships and services.

Maintain integrity of the network, server deployment, and security.

Maintain network servers such as file servers, VPN end to end connectivity.

Administrative servers, desktop computers, printers, routers, switches, firewalls, phones, personal digital assistants, software deployment, security updates and patches.

Configuring analogue and IP Cameras, prepare, monitor and report on all planned preventative maintenance for all security systems CCTV and IP cameras, access control, barriers, fingerprints, time & attendance systems.

ACCESS POINT (Complete administration including check WIFI Status and block unauthorized users.

Improved efficiency and performance of IT networks

Providing IT Help Desk Support to the Agents, network connectivity throughout a company's LAN/WAN infrastructure is on par with technical considerations.


Handling all VoIP infrastructure Elastic Server, Vicidial Server,Vici Box,Goautodial server through GUI and CLI prompt configuring and installations of Dialers and their all queries, also configuring dialer, IT support for Dialing issues and installed Elastix server. Configured routes, queues, and inbound, outbound numbers.