A trustworthy, hardworking and reliable computer troubleshooter, web developer and IT coordinator with years of experience in software house, computer shops and govt organization. Able to work on own initiative with minimal supervision and works well as a part of a team. Good interpersonal skills and an understanding of the importance of excellent customer service. A good computer operator and able to Interact with customers and staff in a professional manner.
Install and configure software and computer systems.Troubleshoot and resolve issues with software or hardware.Walk colleagues or clients through steps to help them resolve their technical problems.Maintain procedures and reports that provide technical support to the entire organization.Analyze records and logs to spot underlying trends and potential issues.Support the implementation of new solutions or applications.Establish accounts for new users and assist with password or login problems.Test, evaluate, and make decisions about new technology for the business.Participate in business-wide meetings to provide insight into technical requirements.
Responsible for installing and configuring the core banking system to ensure that it meets the bank\'s specific needs. Integration with otherbanking systems or third-party applications. Ensuring that the integration is seamless and that all systems work together as intended. Regular upgrades and patches to keep them running smoothly and securely. Perform routine maintenance tasks to keep the system running smoothly. provide support to users of the core banking system, including answering questions, resolving issues, and providing training to new users.
4 months internship program in Online Excise & Taxation Dept, Under Pakistan Software Export Board, (PSEB) National ICT Internship Program in following areas:
1. System Analysis & Design.
2. Web-App development with modern client side scripting and compatibility with different devices.
3. Secure server side scripting to ensure system and data security.
4. Modern data modelling techniques for enterprise applications.
Worked as an Assistant Software Developer, for dynamic website development in PHP, Query, Html, CSS, CMS, Ajax, MySQL etc.
Worked as a Computer and Laptop software/hardware maintenance & troubleshooter.