LEAD ACCOUNT MANAGER | MEDICAL TRANSCRIPTION & BILLING CORP. (NASDAQ: MTBC) | JAN 2016 – PRESENT
• Exhibited communication skills by interconnecting with American Medical Insurances to improve client’s financial revenue.
• Utilized proactive proficiency to establish strong grip on client’s financial and operational workflow by rigorous bi-weekly follow-ups in return for a maximum revenue and improve retention.
• Leading Team of more than 10 members and managing 20 clients with estimated worth of 10 million Dollars.
• Visited the USA on an official trip to attend several meetings with the clients that were based in New Jersey, New York, and Texas.
• Introduced KPIs and incentive criteria for the team to boost productivity and professional mentoring.
• Led team successfully to be awarded the team of the month in August 2016.