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خلاصہ
Results-driven and strategically focused operations and technical support leader with over 9 years of progressive experience in customer support, service delivery, and product deployment within the tech industry. Currently serving as Head of Operations and Technical Support at Wavetec, with a proven track record of enhancing operational efficiency, executing high-impact strategic initiatives, and maintaining exceptional customer satisfaction levels. Adept at cross-functional collaboration, project management, and leading diverse teams to achieve organizational goals. Known for strong problem-solving abilities, proactive leadership, and a deep understanding of self-service banking technologies and digital transformation solutions.
پراجیکٹس
تجربہ
Head of OperationsW
Customer Support Manager
Team Lead Customer Support Engineer
Customer Support Engineer
