Possessing comprehensive knowledge of human resource management practices.
Implemented HR strategies and initiatives that align with the organization's goals and objectives.
Foster effective communication between management and employees by addressing demands, grievances, and other issues.
Managed the entire recruitment and selection process.
Maintained the organizational work structure by updating job requirements and descriptions for all positions.
Recruit, select, orient, and trained employees, ensuring adherence to public sector recruitment regulations.
Support the organization's current and future needs by developing, engaging, motivating, and retaining human capital.
Oversaw the HR strategies, systems, and procedures across the organization.
Oversaw and managed a performance appraisal system that promotes a high-performance work culture.
Planned, monitor, and appraise employee performance.
Provided crucial support to the Manager and Director HR in completing annual performance appraisals, resulting in a 50% increase in appraisal completion rates and improved employee performance management.
Managed employee benefits programs by assessing needs, studying trends, and recommending appropriate programs to management.
Spearheaded annual training & development initiatives for employees to increase in employee skill proficiency and productivity.
Designed and maintained filing and retrieval system for human resource records, keeping both past and current records organized. Completed database entries in SAP, ensuring compliance with the data accuracy standards.
Processed monthly payroll, disburse salaries of daily wagers, and overtime payment of staff.
Managed group health and life insurance benefits, enhanced claims processing efficiency and employee satisfaction.
Coordinate timely inductions, deletions, and amendments in group health and life insurance. ensuring 100% coverage for eligible employees and their dependents.
Responsible for drafting official notes, letters, and approvals for senior management, ensuring adherence to organizational standards and legal requirements.
Responsible to prepare board meeting files, drafting agendas, facilitating efficient decision-making processes and enhancing board members' understanding of key agenda items.
Managed attendance and leave records on a daily basis, ensuring compliance with attendance policies and reducing absenteeism.
Respond to inquiries and coordinate with all personnel on daily basis.
Compiled integrated financial and non-financial data for compliance purposes and budgetary forecasting significant for decision-making processes and strategic planning.
Led a successful cultural change initiative, to increase employee morale and organizational culture.
Implemented ESS and MSS through SAP, enhancing employee self-service capabilities and reducing administrative burdens.
Provided essential support to the Manager and Director HR in completing other official assignments delegated by the senior management, ensuring timely and efficient completion of organizational strategic tasks and projects.
Perform additional tasks as assigned by the Director and Management.

Develop compelling job advertisements tailored to attract top talent, resulting in increase in qualified applicant pool.
Utilize strategic keywords and optimized content in job postings to enhance visibility and engagement on job portals, leading to a rise in application submissions.
Streamline the candidate shortlisting process, ensuring timely sharing of profiles with Heads of Departments (HoDs), resulting in a reduction in time-to-hire.
Improved the structured interview scheduling process based on the established selection criteria.
Performed thorough interviews with prospective candidates alongside departmental heads, leading to an enhancement in successful recruitment aligned with the organizational goals.
Coordinate and conduct pre-employment medical checkups for selected candidates, ensuring timely issuance of formal offers to successful candidates.
Conduct background reference checks for selected candidates, ensuring induction of best profile that aligns with the vision of health sector and reducing employee turnover.
Finalize the onboarding process for new employees including induction in the Hospital Management Information System (HMIS), induction in the Attendance machine, completing onboarding paperwork.
Ensure the timely distribution of hospital policies and regulations, encompassing employee rights and benefits outlines, to newly joined employees within first two-days, promoting a smooth integration into the organization.
Responsible for ensuring employee compliance with the attendance system and policies.
Draft and deliver appointment letters of new employees for executive approval, maintaining accuracy, compliance, and completeness of documentation.
Regularly update and maintain comprehensive employee records, ensuring compliance with the hospital policies and legal requirements, and share monthly updates (headcounts and reports) with senior management on induction and turnover metrics.
Perform impromptu inspections of other campuses in accordance with established schedules and guidelines provided by senior management.
Ensure the timely updating of Consultant credentialing and privileges data while assisting the hospital's faculty chair and senior management.
Engage in career fairs and events to enhance employer branding and attract suitable talent.
Uphold hospital discipline in accordance with established protocols and SOPs ensuring adherence to the employee relations policy, dress code, and harassment policy etc.
Serve as a primary point of contact for employees to lodge, address and resolve complaints, fostering a positive work environment.
Conduct thorough investigations of employee complaints, documenting statements, reviewing case backgrounds and evidence, including CCTV footage where necessary for informed decision making and policy-based action.
Issue disciplinary letters in accordance with the established employee relations policy, promoting accountability and maintaining desired workplace standards.
Handle inquiries, reprimand, and provide counseling to blue-collar staff, promoting a culture of fairness and respect within the organization.
Maintain comprehensive records of complaints and decisions, prepare monthly reports and shared with senior management for review of trend analytics and strategic training & development.
Coordinate with all the departmental heads for employee of the quarter nominations, rewarding best performers of the quarter for every fiscal year.
Conduct employee of the quarter ceremony in the presence of the Medical Superintendent and chief guest and reward winners with the badge and a certificate.

Develop compelling job advertisements tailored to attract top talent, resulting in a 20% increase in qualified applicant pool.
Utilize strategic keywords and optimized content in job postings to enhance visibility and engagement on job portals, leading to a rise in application submissions.
Streamline the candidate shortlisting process, ensuring timely sharing of profiles with Heads of Departments (HoDs), resulting in a reduction in time-to-hire.
Improved the structured interview scheduling process based on the established selection criteria.
Facilitate comprehensive interviews with potential candidates for successful hiring that aligned with organizational objectives.
Successfully meet hiring targets for faculty and management positions, resulting in a 25% reduction in time-to-fill key roles.
Implement effective interview scheduling processes that increases the interview attendance rates.
Utilize comprehensive assessment techniques, including personality tests, to ensure improvement in candidate suitability for organizational fit.
Conduct thorough background checks on new hires, resulting in accuracy in identifying potential risks and ensuring organizational security.
Streamline onboarding procedures, resulting in a 30% decrease in administrative processing time for new employees.
Successfully onboard new employees, ensuring accurate completion of their biodata in HRIS, SAP resulting in a reduction in onboarding errors.
Efficiently manage the creation and suspension of official email IDs, facilitating seamless communication and collaboration within the organization.
Effectively allocate university resources to newly onboarded employees, optimizing resource utilization and enhancing employee productivity.
Timely issuance of formal letters, including account opening, appointment, and experience letters, ensuring compliance with regulatory requirements and reducing legal risks.
Maintain comprehensive HR records, ensuring accuracy and completeness in employee personal files, resulting in a 25% improvement in audit compliance.
Collaborate with department heads to identify training needs and coordinate tailored training programs, resulting in increase in employee skill proficiency.
Ensure seamless execution of training sessions, with a 95% satisfaction rate among attendees regarding session preparation and facilitation.
Implement a feedback system for training sessions that results into an increase in employee engagement and continuous improvement opportunities.
Efficiently manage medical claims processing, resulting in a 50% decrease in claim processing time and improved employee satisfaction.
Coordinate timely inductions and amendments to group health and life insurance policies, ensuring 100% coverage for eligible employees and their families.
Forge strong partnerships with insurance providers and finance departments for reduction in payment processing errors and discrepancies.
Provide integral support to the Deputy Manager in developing HR dashboards, enhancing data-driven decision-making processes and increasing operational efficiency.
Lead annual HR audits, ensuring adherence to HR standards and regulations, resulting in a reduction in audit discrepancies.
Generate biometric impressions for new employees and resolve anomalies, facilitating accurate attendance tracking and payroll processing and to reduce payroll errors.
Obtain necessary approvals from senior management for organizational initiatives, ensuring compliance with established protocols and procedures.
Uphold university discipline and manage formal communication processes, resulting in a 95% adherence rate to SOPs and protocols.
Issue disciplinary letters in accordance with company policies and procedures, promoting accountability and maintaining organizational standards.
Provide support to colleagues and departments, fostering a collaborative work environment and ensuring timely completion of tasks.
Actively participate in employer branding and recognition activities, enhancing the organization's reputation and employee engagement levels.