Organize schedules, troubleshoot equipment and respond to customercomplaints or issues.
Assistant Managers support the General Manager in making changes to office work flows, performing employee evaluations,
Developing and implementing store policies and planning marketing or promotional events. Their role is to improve workplace efficiency and keep staffsatisfied by acting as an intermediary between upper-level management and entry-level roles who work directly with customers.
They gather feedback from employees, managers and customers to make useful adjustments to company procedures. 

Reaction all lead and customer questions accurately; prioritize and/or escalatelead and customer questions as needed,
Promote specific products as directed by upper management
Track all appointments, sales, complaints, status reports, etc. thoroughly formanager review
Inform leads and customers of current promotions and discounts
Self improve continuously by way of experience and manager feedback
Maintain positive business and customer relationships in the effort to extendcustomer lifetime value
Develop strategies for more effective sales, both individually and as part of a team

Build and maintain customer relationships in order to build strong loyalty,
Communicate with customers to assess their needs, provide assistance insatisfying those needs and meeting orsurpassing customers’ expectations.
Address customers' queries about products, prices, availability, product uses, andservices - Negotiate prices and terms of sales and service agreements.
Introduce the company’s profile and communicate the selection of products available - Provide market feedback to the Sales Manager regarding movement of goods brands.
Monitor sales activities to ensure that the sales targets are met.
Supervise the sales process by following up on orders, deliveries (and collections)
Ensure that payment and collection of receivables is done in a timely and diplomaticfashion
Ensure in store stock replenishment in the appropriate shelves/counters, atappropriate times o Maintain a running inventory

Ensure each customer receives outstanding service which follows the S.A.L.E.Sprocess and by mystery shop standards.
Maintain awareness of all promotionsand advertisements.
Execute the daily operational, day today goals and priorities assigned by store management. Assist in the training and developmentof peers. Actively participate in daily huddle meetings. Uphold merchandising and store cleanliness standards.
Participate in the processing of new shipments and help the team to keep the receiving and backstock area clean and organized.
Aware of and able to respond to safety issues. Aid customers in locating merchandising in store, as well as processing special orders.
Solicit customers to open an Ace Rewards card. Answer customers’questions and provide information on procedures and policies.

Understand customer needs and offer solutions and support.
Organize and coordinate salesrepresentative’s schedules.
Research potential leads from business directories.
Receive and report on all sales leads
Supervise sales representatives and assistants
Answer potential customer questions and follow-up callquestions
Work with sales team when closing sales o Track weekly, monthly,and quarterly performance and sales metrics
Meet allsales quotas and goals
Assistsalesrepresentativesand team to meet and exceed goal