Customer Representative Officer - Customer Care
Q Mobile Pakistan – DigiCom Trading (Pvt.) Ltd.
January 2014 to Present
• Responsible for dealing with customer relevant queries, complaints and request for information on products and services.
• Providing Executive Assistance to Customer Care Manager and handling different tasks as requested by the Manager.
• To manage all day end reports to Branch Manager &effectively use of Oracle fusion software.
• To take over all the software jobs submitted in branch and effectively done the job solutions and quality checks.
• To assist the delivery section and deliver the queries, updates about the jobs submitted in the branch.