Motivated IT Support Engineer with 4+year Experience. To work in an extremely challenging environment that enables me to utilize my expertise to the maximum, enhance my current knowledge & learn further to the depth of the Systems & Networking Ocean. To take on the most challenging Core projects for Implementation & Support.
IT Support Executive
Maintains network performance.Installing and integrating new hardware and applicationsKeeping an eye out for needed updatesEnsure network security and connectivityMonitor network performance (availability, utilization) and test for weaknessesSet up user accounts, permissions, and passwordsUpdate and maintain the Active directory.Providing network administration and support.Provides support for switches, routers, and firewallsReviews, analyze, and evaluates information technology systems operations.Conducts regular trend analysis, documents, and reports results.Recommends systems modifications to reduce user problems.Assist in the setup of new PCs.Install desktop software upgrades as needed.CCTV Troubleshooting and configuration.Working with Network and Desktop.100% Uptime for the systems and services of IT
Attracts potential customers by answering product.
Maintains customer records by getting information.