I have 4 year experience in packaging & Chemical Industries. I have excellent Marketing operation & analytical skills having hands on experience on ERP Solution SAP Business One , SAP HANA, Oracle And also i have uses Microsof Excel for report writing & analysics
Build and maintain professional networks
Meet with potential clients to determine their needs
Managing all claim preparation activities (Sales Return, expense claim, Marketing activities)
Maintained Customer Profile (Price list, Credit days)
Keep the record of recoveries and payment and reconcile with customer
Collecting & updating customer feedback, MOM and providing updates to senior management.
Developing and sustaining long-term relationships with customers
Supports sales staff by providing sales data, forecasts, and account analyses.
Sales Operation Activities with accuracy and timeliness
Tracking order fulfillment against pending inquiries and reporting progress to Marketing analyst and management.
Coordinating amongst sales management and customers for stuck up & delayed payment of claims & ensure that the agreed company payment cycle with customer is met.
Update dashboard Sales & Recovery performance history (Target VS Achievements)
Keep the record of recoveries and payment and reconcile with accounts department
Coordinating with dispatch department (Stock, Deliveries, Transportation)
Stock Management
Received payment from customer through (Online, Cash, Cheques)
Handling urgent calls, emails, and messages when Sales Representatives are unavailable, answering customer queries, informing them of delays, arranging delivery dates, and scheduling marketing events.
• Train the new interns about the systems & software languages used in the organization.
• Coordinated website design teams and prepared staffing schedules
• Coordinating with the clients regarding their requirements
• Taught the short courses (Web Base)
• Responsible for resolving issues that affect any customers' web site functionality.
• Coordinating with the clients regarding their requirements
• Used Scripting languages such as PHP , Word Press to develop projects
• Attended training sessions on software programming
• Analyzed, identified, and helped solve problems and functionalities on various websites
- SAP Human Capital Management (Personal Administration, Pay Role Process, Time Management)
- SAP Material Management (Daily Issuance, Service Order, Purchasing Order, Invoice Park, GR)