概要

Hi,I am Sultan Saleem and I am 24. I did my Gruaduation back in 2014. Eversince, I have been in the market and have served a couple of customer support offices.If I talk about myself, I am a work enthusiastic and deligated person. I put my each task on th priority and try my utmost effort to get that finished within the allocated time. I have trained myself to work in a pressure and know every tactic, how to get it off using different strategies that have learnt over a couple of years.

工作经历

公司标识
Call center
Support Solution Hub
Sep 2020 - 代表 | Lahore, Pakistan

It is a UK based call center. We are working on a taxi services for UK (CREWE) WESTSIDE TAXI.

公司标识
Contact Center
BA Communication
Feb 2019 - Jun 2020 | Lahore, Pakistan


I was incountering the following takes there:
1-It was a U.k based contact center.
2- we worked there as a Personal Injury Claim Advisor.
3-It was an outbound desk where I had to make the calls.

公司标识
Contact Center
Ovex Technologies
Jun 2017 - Feb 2019 | Lahore, Pakistan


I was incountering the following takes there:
1-It was a U.S based contact center.
2- we used to sell samart tv and cable opperation services in the same market.
3-It was an outbound desk where I had to make the calls.

公司标识
Contact Center
Pakistan Telecommunication Company Limited (PTCL)
Nov 2015 - May 2017 | Lahore, Pakistan


I was assigned with the following tasks while working in PTCL:
1- I worked in a billing department.
2- I only used to get calls reguarding billing queries.
3- I was supposed to guide the respective clints through their billing details.

学历

University of the Punjab
学士, 贸易学士, ‎
2014

技能

熟练 Active Listening
熟练 Call Handling
熟练 Capacity Forecasting
熟练 Eglish Communication Skills
熟练 Employer Branding
熟练 Presentation Skills
熟练 Process Operations Handling
熟练 Security Principles
熟练 المبيعات الشاملة
熟练 الاستماع إلى العملاء
熟练 عمليات خدمة العملاء

语言

熟练 旁遮普语
熟练 印度语
熟练 亚美尼亚语
熟练 英语
熟练 乌尔都语

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