概要

Network & IT Support Specialist with over 5+ years’ experience supporting multi-platform computer software/hardware, networks, servers, and peripherals. Able to communicate effectively with all levels of management and staff. Proficient analytical and logical troubleshooting skills as well as able to assess and recommend solutions that facilitate IT business processes.


工作经历

公司标识
Assistant Network Administrator
Sadiq Feeds Pvt. Ltd Rawalpindi
Jun 2019 - 代表 | Rawalpindi, Pakistan

▪ Responsible for the installation, relocation, configuration, and ongoing usability of desktop computers, network equipment, Server, and software.
▪ Install, configure, test and maintain operating systems, application software and system management tools.
▪ Installed, supported and maintained network related equipment.
▪ Perform repair and replacement of faulty computer systems and network related devices (Router, Switch etc.).
▪ Ensured working and operational efficiency of Sadiq Feeds LAN, WAN, Internet and Intranet systems.
▪ Maximize network performance by monitoring performance, troubleshooting 
network problems and outages, scheduling upgrades and collaborating with network architects on network optimization.
▪ Ensure network security and connectivity.
▪ Monitor network performance (availability, utilization, throughput, goodput, and latency) and test for weaknesses.
▪ Installed and configured all VPN solutions for wireless devices, laptops, desktops and networked printers.
▪ Connect the remote sites user through VPN or RDP.
▪ Operating the firewall for the organization.
▪ Monitor and update Anti-Virus software (Kaspersky Endpoint), review and remove threats when detected.
▪ Installed, maintained, supported and updated all Microsoft Windows operating systems for all workstations and servers within a specific network.
▪ Installing and configuring new hardware, RAID controllers, BIOS, and drivers.
▪ Create and manage group memberships and / or group policy objects within Active Directory.
Diagnoses and resolves end-user issues regarding server, file sharing/permissions, printers, hardware, email, Internet, VPN, network access and 
being consultant for computer and network problems beyond the knowledge of technical support staffs/technicians. 
▪ Install, configure and troubleshooting Microsoft windows server 2008-2019 in a variety of roles like Active Directory , Group Policy, DNS, DHCP and Hyper-V etc.
▪ Creating and fully configuring virtual machines using VMWare and Hyper-V also Monitoring Virtual Machines.
▪ Take servers backup and shift other machine, any mishap restore backup on servers
▪ Deployment of SQL and Oracle database and creation of OBDC, also configured client-side.
▪ Installing and configuring SIDAT HYDER (ERP) Software.
▪ Take backup of VMs and Databases on storage devices.
▪ Check time-to-time servers working efficiency and Update system as per requirements.
▪ Increased team productivity and automated repetitive tasks by using Batch files.
▪ Building, configuring, patching, upgrading and troubleshooting of physical and virtual Windows servers (rack mounts/blades, and VMs).
▪ Maintain servers and associated hardware, applications, services, and settings.
▪ Configured, maintained and supported Biometric machine, CCTV and NVR /DVR.
▪ Install and configured PBX server also configured VOIP devices. 
▪ Configured end user devices such as laptops/desktops, printers, scanners and shared office equipment.
▪ Create windows image and restore in different hardware.
▪ Travel to other work sites when required.

公司标识
Network & IT Support Engineer
Blaze Internet
Jun 2018 - Jun 2019 | Sargodha, Pakistan

Configuration and Implementation of Blaze wire Network for home users.
Work on different Wireless Technologies and Troubleshooting Wireless Access Points.
Handling different support queries regarding Blaze Network problems and On-site Support.
Configuring PPPoE Dialer at customer ends for their Network connectivity with Blaze Internet.
Providing Solution to new home user for new connection.
Working on Radius server, Mikrotik as PPPoE server to manage customer accounts.

学历

University of Lahore
学士, 理工学士, Bs (hor's) in computer science‎
Computer Science
2017
Sargodha Board (BISE Sargodha)
中级/A级, , I.C.S‎
所占比重 57%
2013
Dar-e-Arqam Boys High Scool
大学入学/0级, , Matric in Computer Science‎
Computer Science
所占比重 54%
2010
Punjab Skills Development Fund
证书, Computer Networking and Technical‎
Completed

技能

熟练 Active Directory
中级 Admin Assistantce
熟练 Biometric Machine
熟练 CCTV & IP Cameras Installation
熟练 Computer Hardware Installation
熟练 Computer Network Operations
熟练 Computer Software Training
中级 Control Points Knowledge
中级 Coordination Abilities
初学者 Cyber Security
熟练 Data Backup
中级 Data Backup Solutions
熟练 DHCP
中级 Ecellent Communication Skills
中级 Financial and Budgeting Skills
中级 Firewall
中级 Handle Multiple Priorities
熟练 Hardware Analysis
熟练 Installation and Software Configuration Skills
熟练 Internet Troubleshooting
中级 IT Agreements
中级 LAN Switching
熟练 Microsoft Windows Server
中级 Multitasking Skills
熟练 Network Analysis
中级 OS Virtualization
中级 Record Keeping
中级 Revenue Analysis
中级 Routing Knowledge
初学者 Student Affairs Managemment
中级 Switching Knowledge
熟练 Systems Management Server 2003
中级 Vacuuming and Floor Care
中级 VPN
熟练 Windows Troubleshooting
中级 Wireless Networking
熟练 Wireshark 
中级 تقييم المناهج الدراسية

语言

熟练 乌尔都语
中级 英语