خلاصہ

Skilled professional with 7 years of experience in the telecommunications and education sectors. Possess a D.A.E from the National Institute and a diverse skill set including Information Technology, Accounting, Communication, Office management, DSL Network Support & Optical Fiber Network Backend Support.


During my time as an Associate Transmission Engineer at Storm Fiber (Cybernet), I successfully managed and maintained the transmission network infrastructure. Before that i had great time in PTCL as TPI & DSL Support officer. Previously As an Assistant Project Coordinator at IBA Karachi, I effectively coordinated project tasks and ensured timely completion. Additionally, my experience as an Assistant Administrator at the National Institute Of Arts and Management Sciences honed my administrative abilities.


I am a detail-oriented individual with a strong work ethic and excellent communication skills. I am seeking a challenging position where I can utilize my expertise and contribute to the growth and success of a dynamic organization.

تجربہ

کمپنی کا لوگو
Order Processor
Healthcare DME
اپریل ۲۰۲۴ - موجودہ | Karachi, Pakistan

I worked in Healthcare DME as an Order Processor in Intake Dept.
Healthcare DME American Company which deals in Durable Medical Equipment.

کمپنی کا لوگو
Associate Transmission Engineer
Storm Fiber (Cybernet)
فروری ۲۰۲۲ - اگست ۲۰۲۳ | Karachi, Pakistan

I worked in Storm Fiber (Cybernet) as a Associate Transmission Engineer in Optical Fiber Developmenet (ODN) Department.
I used to supervise from backend to 30 members of staff of Optical Fiber Technicians.
I used to coordinate with them through network system portals and technical backend support.

کمپنی کا لوگو
TPI (DSL Support Officer)
Pakistan Telecommunication Company Limited (PTCL)
اگست ۲۰۱۷ - جنوری ۲۰۲۲ | Karachi, Pakistan

I worked in PTCL as a TPI (DSL Support Officer) at backend in business operation Department.
I was used to supervise and give backend support to 20 members team of DSL Network Technicians.
I used to give network backend support using CRM(Oracle) & service portals، as also used to gibe technically support behalf of field experience in DSL Networking.

کمپنی کا لوگو
Assistant Coordinator
IBA - Institute of Business Administration
جنوری ۲۰۱۷ - جون ۲۰۱۷ | Karachi, Pakistan

I worked in IBA - Institute of Business Administration as a assistant coordinator in ICT Department
Further i used to manage official documentations of the project's student, as well as used to coordinate with students and teaching staff

کمپنی کا لوگو
Assistant Administrator
National Institute of Arts & Management Science
جنوری ۲۰۱٦ - دسمبر ۲۰۱٦ | Karachi, Pakistan

I worked in National Institute of Arts & Management Science as an Assistant Administrator.
I used to manage official documentations of students, admission, and coordinate with students and teaching staff.

کمپنی کا لوگو
Customer Service representative
DTS inc Japan
جنوری ۲۰۱۵ - دسمبر ۲۰۱۵ | Karachi, Pakistan

I worked IN DTS inc. as a Customer Service Representative.
I used to give customer support to our clients companies.

تعلیم

University of Karachi
بیچلرز, بیچلرز ان کامرس, Bachelors in Commerce‎
Commerce
2025
Nation Institute of Arts & Management Sciences
ڈپلوما, ‎
Computer Sciences and Information Technology
نامکمل
2024
Institute of Business Administration (IBA)
سرٹیفیکیشن, ‎
Information Technology
نامکمل
2017
South City College Nursery Karachi
سرٹیفیکیشن, ‎
Accounting & Finance
نامکمل
2013
DTS Inc
سرٹیفیکیشن, ‎
Customer Representative Management
نامکمل
2012
Government Comprehensive Higher Secondary School And collage
انٹرمیڈیٹ / اے لیول, , ‎
Commerce
2011
Marie Colaco Govt Boys Secondary School
میٹرک / او لیول, , ‎
Biological Sciences
2009

پیشہ ورانہ مہارتیں

متوسط Accounting
ابتدائی Accounts Software Command
ماہر Active Listening
متوسط Admin Assistantce
ماہر ADSL
ماہر Building Codes & Regulations
متوسط Building Strong Relationships:
ماہر Client Dealing
متوسط Computer Hardware Installation
ماہر Coordination Skillss
متوسط CRM Database Management
متوسط Customer Acquisition Skills
ماہر Customer Care Representation
ماہر Customer Dealing
ماہر Customer Relationship Management
ماہر Customer Satisfaction Management
ماہر Customer Service
ماہر Customer Service Skills
ماہر Document Handling
ماہر Email List Management
ماہر End to End Sales
ماہر Fiber Optic Cable Knowledge
متوسط Field Task Management
متوسط Financial Accounting
متوسط Front Office Support
ماہر Grace Under Pressure
متوسط Installation and Software Configuration Skills
متوسط Installation Process
متوسط IT Support Responsibilities
ماہر Managing Midsize Teams - 5 to 20 People
متوسط Microsoft Office
متوسط Microsoft Outlook
متوسط MS Excel
متوسط Multitasking Skills
ماہر Negotiations
ماہر Office Automation
ماہر Office Work Assistance
ماہر Official Tasks Handling
متوسط Optical Network Knowledge
متوسط Oracle CRM
متوسط Presentation Skills
ماہر Problem Solving
ماہر Quick Learner
ابتدائی SAP ERP
ماہر Social Media Hand lining
متوسط Strong Mathematical Knowledge
ماہر Supervision Siklls
متوسط Talent Acquisition
ماہر Time Management 
متوسط Transaction Record

زبانیں

ماہر انگریزی
ماہر اردو