خلاصہ

I have  total 14 years work experience. 4 years work experience in Government Degree College Sub Division JANDOLA Distt: Tank as Admin and Accountant and 10 years experience in Benazir Income Support Programme as M&E, Administrative support, Office Management and Complaint Officer where I was Responsible for:



1. Report to the AD and D. Director regarding all the BISP related activities pertaining to planning, delivery and progress of complaint redressal.
2. Review and thoroughly understand ToRs designed for implementation of Cash disbursement activities.
3. Coordinate with key stakeholders for successful implementation of WeT (Waseel-e-Taleem) activities such as; Social Mobilization, Need-Based Micro Supply capacity Measurement, Registration, Compliance Monitoring, Co-responsibility of Case Management.
4. Play lead role in meetings with the key stakeholders; i.e, District Education Office, tehsil administration, local school authorities etc., if and when required;
5. Monitor and supervise performance if stakeholders to ensure implementation of key activities.
6. Ensure child registration, admission of eligible children data is collected in compliance of the required documents and updated accordingly.
7. Submit periodically reports and statements to the Assistant and Divisional Director concerned.
8. Maintain the updated statistics of all complaints of BISP beneficiaries for redressal at Tehsil Offices and also suggest measures regarding precaution and correction of all type of complaints.
A). Preparing and maintenance of complaints log data according to their type and nature Analysis and resolution of complaints from beneficiaries.
B). Reporting discrepancies to concerned authorities within the program through Case Management System.
C). Monitoring of BDC (Benazir Debit Card) centers.
D). Reporting directly to the head of office on all BISP related activities in district Tank as well as Ex-F.R Tank
E). Assisting the head office in monitoring activities including complete cycle of BISP payment, identifying lacunae in
payment procedure, ensuring swift and smooth delivery and ensuring transparency
F). To serve as focal person for Waseel-e-Rozgar scheme in district Tank.
G). Monitoring and reporting of trainings in GVTC district Tank.
I). Book keeping, Maintenance and archiving official record files including Staff personal files as well as Diary and Dispatch register.
Responsible for dealing directly with the beneficiaries in the Tehsil Office and addressing all issues related to NSER Data Collection, BISP Appeals, BISP Complaints, Referrals and any other issues regarding the implementation of survey at the grassroots level. 


 R/Sir, I would granted a chance, I can assure you that I shall leave no stone unturned through my skill and diligent attitudes.

تجربہ

کمپنی کا لوگو
Complaint Officer
Benazir Income Support Programme
جولائی ۲۰۱۱ - مئی ۲۰۲۰ | Dera Ismail Khan, Pakistan

تعلیم

Gomal University
ماسٹرز, ماسٹرز ان سائنس, M.Sc Economics‎
Economics
2002
Gomal University
ماسٹرز, , MSc Economics‎
Economics
فی صد 64%
2002

پیشہ ورانہ مہارتیں

ماہر 1 Year Volunteerly work with SPO
ماہر 4 years experience as Admin and Accounta
ماہر 9 years experience use of CMS
متوسط Accounts Finalization
متوسط Accounts Reconciliation
ماہر Actuate Reporting
ماہر Admin Assistance
ماہر Admin Task Management
ماہر Administration Knowledge
ماہر Administrative As stance
ماہر Administrative Skills
ماہر Administrative Staffing
ماہر Analytical Skills
متوسط Assessments and Distributions
متوسط Audit Management
ماہر Business Activity Monitoring
ماہر Business Analysis Monitoring
ماہر Capacity Building
متوسط Capacity Building of Teachers
متوسط Cash Collection
متوسط Cash Flow Management
متوسط Cash Flow Reporting
متوسط Certified Protection Officer
ماہر Class Management
ماہر Community Emergency Response
ماہر Complaint Investigations
ماہر Complaint Management
ماہر Compliance
ماہر Compliance Officers
ماہر Computer Proficient
ماہر Confidential Data Handling
ماہر Configuration Switches
متوسط Configuring Software
ماہر Coordination Abilities
متوسط Critical Thinking
ماہر Csutomer Services
متوسط Curriculum Development
ماہر Customers Services
ماہر Data Analytics
ماہر Data Classification
ماہر Data Collection
ماہر Data Extraction
ماہر Data Management
متوسط Database
متوسط Direct ales
ماہر District Administration
ماہر District Management
ماہر Drugs Knowledge
ماہر Economics Subject Command
ماہر Education Program Development

زبانیں

ماہر سرائیکی
ماہر پشتو
ماہر اردو
متوسط انگریزی