Responsibilities:
Admissions Management
 Oversee the process for all admissions enquiries and requests for prospectuses
 Ensure that the assessment process is a well-managed, personal and positive experience for pupils and parents
 Provide all relevant details regarding Admission & school norms
Front Office Management
 Oversee communications with prospective parents
 Maintain the database, ensuring that all information and in subsequent interactions
 Track, manage, analyses and report on all elements of the admissions process including enquiries, visits, registrations, assessments, new joiners and premature leavers.

1. Top performer in consumer relationship building.
2. Multi-tasking talent in team building, organization, needs analysis, conflict resolution, creative troubleshooting and attention to detail in rapidly changing business environment.
3. Ensuring Consumer Satisfaction
4. To make the best opportunity by offering quality service to customers
5. Manage customer traffic within the Integrated Business center to ensure key service standards are met
6. Rectification of all consumers complaints communicated through verbal, written or other channels
7. Provide same day resolution of consumer complaints
8. Make sure that consumer complaints are resolve in turnaround time as per company policy
9. Maintains customer records by updating consumer information
10. keep records of customer interactions and transactions
11. Contributes to team effort by accomplishing related results as needed
12. Work with Manager & assistant manager to ensure proper customer service is being delivered
13. communicate and coordinate with internal departments
14. follow up on customer interactions
15. provide feedback on the efficiency of the customer service process

1. Analyze job requirement need and prepare job description
2. Conducting Interview through proper process
3. Maintain all record regarding interviews
4. Maintains human resource staff job results by counseling and disciplining employees
5. Supervise and coordinate activities of staff.
6. Data encoding, input, scanning and transcribing of all computer related information of the company.
7. Maintains employee confidence and protects operations by keeping human resource information confidential.
8. Engage in Performance management through 360 degree method
9. Draft letters & reports on behalf of the company.
10. Making Labor contract’s to the employees.
11. Prepare agenda or programs for meetings; organize meeting for the management.
12. Organize business itineraries; travel arrangements etc.
13. Retrieving, reviewing and distribution of mails to all staff and other departments.
14. Prepare agendas and make arrangements for committee, board, and other meetings.
15. Compile, transcribe, and distribute minutes of meetings.
16. Meet with individuals, special interest groups and others on behalf of executives, committees and boards of directors.
17. Prepare invoices, reports, memos, letters, financial statements and other documents, using word processing, spreadsheet, database, and/or presentation software.

1. Cross selling to existing customers and Acquisition of new customer
2. To provide solution to the customer's financial needs.
3. Ensuring Customer Satisfaction
4. Preparation & maintain the sales call report.
5. Exploring new sales areas & way to achieve target.
6. To increase the awareness of the product in the target market
7. keep a check on the sales, to increase sales and the profitability
8. To make the best opportunity by offering quality service to customers
9. Manage all the document necessary for account opening
10. Ensure customer for privacy
11. Manage & handle all the Cheque books & ATM cards records
12. Manage & record all the inventories in registers
13. Manage customer traffic within the branch to ensure key service standards are met
14. Rectification of all customer complaints communicated through verbal, written or other channels
15. Assist in ongoing service related initiatives/projects