خلاصہ


  • Address user tickets regarding hardware, software and networking

  • Walk customers through installing applications and computer peripherals

  • Ask targeted questions to diagnose problems

  • Guide users with simple, step-by-step instructions

  • Conduct remote troubleshooting

  • Test alternative pathways until you resolve an issue

  • Customize desktop applications to meet user needs

  • Record technical issues and solutions in logs


پراجیکٹس

Windows 10

تجربہ

کمپنی کا لوگو
Desktop Support Engineer
Al Moeed Technologies
جنوری ۲۰۱۳ - مارچ ۲۰۲۰ | Karachi, Pakistan


Finding New Job

کمپنی کا لوگو
IT SUPPORT ENGINEER
Al Moaeed Technologies
اگست ۲۰۱۲ - مارچ ۲۰۲۰ | Karachi, Pakistan


Currently Finding New Job

تعلیم

Sir Syed University Of Engg. & Technology Karachi.
بیچلرز, بیچلرز ان سائنس, computer engineer‎
Computer Engineering
2010

پیشہ ورانہ مہارتیں

ابتدائی CCNA
متوسط Modern Desktop Support

زبانیں

متوسط اردو
متوسط انگریزی