I have an interest in professional and challenging work and want to pursue my career in Marketing where I can best utilize my capabilities and initiatives, academic knowledge, diverse experience and skills for the benefit of the organization as well as facilitate my growth and progress.
1- Developing Customer Experience & Services strategy, Mapping customer journey on the basis of customer satisfaction surveys.
2- Making trust relationship with all assigned corporate accounts to act support on behalf of KAM where needed & making sales call where needed.
3- Forecast management for the challenges of every quarter disconnections, initiate improvement plans and help support to reduce the maximum churn through Retention for all Corporate & Consumer Clients.
4-Meeting customers to initiate service improvement plans internally for the betterment of service quality level & business growths.
5- Meeting customers to initiate service improvement plans internally for the betterment of service quality level & business growths.
6- Provision of Weekly, Monthly and Quarterly Business Analysis of our Organization.
7- Prepare & suggest offer related communication leveraging existing and new channels, while ensuring a complete alignment of internal teams for business growth & enhancing customer experience.
Digital Marketing Executive
Content writer
Campaign strategist
Designer (Beginer)