خلاصہ


  • An analytical mind.

  • The ability to learn new technologies quickly.

  • Good time management skills.

  • An ability to follow processes.

  • Strong documentation skills.

  • Good communication skills both written and verbal.

تجربہ

کمپنی کا لوگو
Credit Analyst
Mafbis Credit Information Services Pvt Ltd
فروری ۲۰۲۴ - جولائی ۲۰۲۴ | Lahore, Pakistan

Worked here as a credit analyst, Generating reports as per client requirement.

کمپنی کا لوگو
Technical Support Engineer
SHJ Internationals
دسمبر ۲۰۲۲ - جون ۲۰۲۳ | Lahore, Pakistan

Worked here as a live chat agent at the project of USA. Troubleshooting on customers queries related to product. 

کمپنی کا لوگو
Customer Service Representative Agent
Abacus consulting, Lahore
اپریل ۲۰۲۰ - اگست ۲۰۲۰ | Lahore, Pakistan

Worked here as a inbound agent at the project of easypaisa (3737).Responded to customer requests for products, services and company information

کمپنی کا لوگو
Customer Operations Executive
Mindbridge Pvt. Ltd.
دسمبر ۲۰۱۹ - فروری ۲۰۲۰ | Lahore, Pakistan

I worked here as a inbound agent at the project of telenor(345).

کمپنی کا لوگو
Customer Operations Executive
SAMSUNG
جولائی ۲۰۱۷ - جون ۲۰۱۹ | Lahore, Pakistan

Customer Operations Executive at Ufone Telecom in project of Samsung Pakistan. worked as an inbound and outbound both agent. Also done happy calls in which confirm feedback regarding repairings and also worked here as a live chat agent.

کمپنی کا لوگو
Customer Operations
• Iconcept
اکتوبر ۲۰۱٦ - فروری ۲۰۱۷ | Lahore, Pakistan

Worked here as a outbound agent at the project of Direct TV.

کمپنی کا لوگو
Customer Operations
• Biz tech Solution
جنوری ۲۰۱٦ - اگست ۲۰۱٦ | Lahore, Pakistan

Worked as an Outbound Agent for selling purposes, furthermore it was an international campaign for Dish TV.

تعلیم

University of the Punjab - Lahore
بیچلرز, بیچلرز ان آرٹس, ‎
Computer Sceince
2021
Govt dial sigh college Lahore
انٹرمیڈیٹ / اے لیول, انٹرمیڈیٹ ان کمپیوٹر سائنس, Intermediate‎
Statistics, Mathematics, Computer
فی صد 79%
2013
Govt Islah- e- Moashra High School
میٹرک / او لیول, , ‎
2012

پیشہ ورانہ مہارتیں

ماہر writing skills
متوسط Branch Support.
ابتدائی Client Deaaling
متوسط Composition Knowledge
ماہر Coordination Skillss
ماہر CRM Command
ماہر Dental Equipment Knowledge
ماہر Email Support
متوسط Email Writing
ماہر Feedback Assessment
متوسط Field Marketing
متوسط Fine Grammer Knowledge
متوسط Flexible Approach
متوسط Fluent in Engslish
متوسط Focused Service
متوسط Global Client Management
متوسط Good Command on spoken English
متوسط Good Listening Skills
متوسط good verbal skills
ماہر h Operations Management
متوسط Handling Assignments
ماہر Hhandling Complaints
ابتدائی Installing software
متوسط Knowledge of Airline Reservation
ماہر Madical Writing
ماہر Microsoft Office 1
متوسط Microsoft Outlook
متوسط Motivation
متوسط MS Desktop Customer Service
ماہر Official Tasks Handling
ماہر Oral Written and Communication
ماہر Parent - Teacher Communication
متوسط personal work shop in Al-Sheikh traders
ماہر Proficiency In Vein Puncture
ماہر Providing Information
متوسط Pursuing News Stories
ابتدائی Quality Control Knitting
متوسط Record Keeping
ماہر Representation Skills
ماہر Restful APIs
متوسط Result Oriented
ابتدائی sales and marketting
متوسط Sales Cnversion
ماہر Security Measures Implementation
متوسط Software Application Command
متوسط Sterilization Procedure
متوسط Stock Control
متوسط Strong Mathematical Knowledge
ماہر Sweeping Knowledge
متوسط Teaching Workshops

زبانیں

ماہر پنجابی
ماہر اردو
متوسط انگریزی