تجربہ

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Rental Admin/Shift Supervisory
Vital Aims
نومبر ۲۰۱۷ - مئی ۲۰۱۹ | Lahore, Pakistan

Abid Rahim,
Graduation,
32 Years,
Gulberg-III Lahore,

Experience:

Customer Support Supervisor, in international USA based company handling calls,email,live chat with the customers...Also tackling and taking care of agents/Staff's performance and stats.
(2 Years)


Customer Services/Operations,Team Lead/Supervisor/Manager
in Mobilink/Jazz...
Contact Center/Jazzcash/Handling emails professionally/ Walk-in customer/Face to face dealing... at Business Center/
Plus QA Executive in Jazz listening agent's calls,marking then and compiling reports,then reporting and training of agents in the light of their calls evaluations.
(Total of 6 Years)


Pakistan Navy....
As Lieutenant.
(8 Years)

تعلیم

Indus Institute of Higher Education
بیچلرز, بیچلرز ان سائنس, B-Tech Electronics.‎
Electronics and Communication
2008

پیشہ ورانہ مہارتیں

ماہر Aftersales Skills
ماہر Attention to Detail and Organization
ماہر BPO Supervision Skills
ماہر Branch Support.
ماہر Building Relationships
ماہر Business Development Process
ماہر Call Centre
ماہر Candidates MUST have good spoken and written
ماہر Clear and Effective Communication
ماہر Collections Handling
ماہر Complaints Handling
ماہر Conservation Awareness
ماہر Counter Billing
ماہر Customer Focus
ماہر DTV
ماہر Excellent English speaking (American English)
ماہر Fluent in Engslish
ماہر Handling Assignments
ماہر Interpersonal Savvy
ماہر Medical Activity
ماہر MIT Knowledge
ماہر Multi-tasking
ماہر Nutrition Management:
ماہر Pursuing News Stories
ماہر Record Keeping
ماہر Representation Skills
ماہر Spectrum
ماہر Stress Tolerance
ماہر Terminal Housekeeping
ماہر Written and Oral Communication Communication
ماہر تقييم المناهج الدراسية
ماہر رعاية العميل
ماہر عمليات خدمة العملاء

زبانیں

ماہر انگریزی

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