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خلاصہ
Solution focused and proactive Operations professional possessing immaculate knowledge of Operations, logistics, Procurement, Vendor & Complaint Management.
Capable of making Daily & Monthly Sales reports. Expert at working on SAP & ERP while rendering support in checking and managing inventory control
Level-headed professional with blend of academic credentials, analytical agility and relentless enthusiasm towards Sales & Operations systems and Sales management; capable of executing measures to maintain consistency of system.
Effective team player having capability to ensure execution and timely management of services to meet company’s objectives and deadlines. Has competency in domains of business communication, presentation and project planning.
CORE STRENGTHS
تجربہ
Manager Sales & operations
Managing overall North Region Ups Sales & Operations.
Senior Executive Operations & Customer Support ( Nation Wide)
Managing overall Operations across Pakistan regarding Pre Sales & Post Sales
Managing inventory team Regarding issuance of Goods , delivery notes , dispatching and invoicing
Close relationship with Administration team for Vehicle arrangements, TCS Teams and other tasks.
Managing Activities & Preparation of Work Plan for team members throughout Pakistan
Preparing Quotations, Follow-up, Process the Purchase & Sale orders.
Close Interaction with Finance department for timely invoicing
Managing overall Complaint Management System
Managing Warranty claims
Managing local procurement & Vender Management
Strong Coordination with Clients regarding Receivables
Managing outsource teams throughout Pakistan and there expenses as per attended Activities.
Generate Revenue through customer satisfaction by providing timely after Sales Services
Prepare monthly revenue report
Managing the Service Level Agreements
Executive Operations & Customer Support (Nation Wide)
Managing overall Operations across Pakistan regarding Pre Sales & Post Sales
Close Interaction with Finance department for timely invoicing
Managing Engineers Activities & Preparation of Work Plan for Engineers
Managing Warranty claims
Managing Departmental Procurement
Strong Coordination with Clients regarding Receivables/ Recovery
Managing outsource teams and there expenses as per attended Activities.
Building long term Relationship with Key Clients Regarding Sales & Post Sales Services
Generate Revenue through customer satisfaction by providing timely after Sales Services
Prepare monthly revenue report
Managing the Service Level Agreements
Prepare summary report regarding post sales services
Coordinator
Manging coordination through park stan
Coordinator Power Division ( Sales & Service / Operations)
Managing the Power division service team related Activities i.e. UPS Maintenance, Complaints & Service level Agreements.
Managing the Sales activities i.e. Quotations, Clients Visits, Follow-up, Process the Purchase Orders & UPS Installations.
Preparing Sales orders & invoices.
Managing the Communications between internal & external Employees.
Providing support to clients
Managing the departmental Procurement, Vendor Management & Stock Control.
Strong follow-up for timely recovery & clients visits for receivables recovery
Prepare Sales Report, Engineer activity Report & other reports.
Managing the departmental logistics & managed the all departmental Operations.
Admin Assistant
Support office staff and executives, plan and schedule meetings, presentations, and other office related events
Selection of Supplier, negotiate with supplier on behalf of company
Developed new strategies and plans to achieve long-term financial goals.
Stayed up to date with technological advances and administration software to be used.
Look after the delivery process, verifying the invoices and coordinate with accounts department.
Prepared reports as required by law, regulations or company policies.
