Managing infrastructure of Tibolli LLC & Subsidiaries.
Key Contributions:
• Actively managing TEST, STAGING and PRODUCTION environments.
• Trained Leads with in IT Department on how to manage their teams to achieve organizational goals more productively.
• Print Management Software.
• Introduced IT Inventory Management & Help Desk Support Software.
• Migrated network to Active Director and Domain Environment with GPOs at departmental and organizational level.
• Improved Help Desk Support Services with a quantitative rate of 57.14%.
• Made Call Center functional within 3 days. Also got Call Center registered with PSEB and PTA.
• Migrated E-commerce Platform to AWS (Technologies used: EC2, Auto-Scaling, Load Balancing, Cloud Front, RDS, S3, Route53).
• Successfully Migrated TEST, STAGING & PRODUCTION Application Servers to Linode.
• Gitlab CI/CD for JAVA, Angular and Node Applications.
• Managing Docker Solution for Tibolli Stores. Currently managing 1000+ Containers.
• Automated Server Installations.
• Configuration Management.
• Infrastructure improvements with a rate of 88%.
• Migration of Companies core infrastructure from Russia to Pakistan.
• Web Application Speed Optimizations from 25/100 to 67/100.
• Team Building.
• Establishing Polices, Standards and Documentation.
• Strategic Planning.
• Vendor Management.
• Security improvements for Tibolli Infrastructure.
• Monitoring and Reporting.
• Improved Physical Safety and Security.
• Office Maintenance, Supplies and Support improvements.

Assisting Regional Manager North in Managing Islamabad, Rawalpindi and Peshawar with 20+ VISA missions, Call Center, WSC and FedEx. Managing Infrastructure, Systems and Roll-outs. Supervising System Administrator and Hardware Technician.

Key Contributions:

Introduction of Documentation, Standardization and SOPs.
Training to IT Personnel on help desk, service availability, troubleshooting, problem isolation, communication and customer oriented attitude.
Introduction of File Server, Software Library and Network resources.
Roll out of VISA application, MIS for IT and Help Desk Management Software.
Planning infrastructure, IT Procurements and Quality Control.
Inventory Tracking and Management training to hardware technician.
Team Building
Improved Backup systems of Oracle Database. Keeping in view redundancy and availability of service.

Entrepreneurship | Project Management | System Administration | Security | Web Designing | DevOps | Cloud Computing.

Working as a full-time Entrepreneur following initial consulting role. Provide Business Solutions, Windows/Linux administration, LAN/WAN/Wireless administration, VMware administration, ERP Implementation, Web design, Graphics & Animation services. Also manage Websites, E-Commerce/E-Store, Cloud Infrastructure, SEO/SEM/SMM and other Business & Marketing activities.

Projects:
ERP Server Installation, Configuration, upgradation, version management using git (including application user creation and permissions, PostgreSQL, python libraries, Odoo server application,boot script,etc.) using Odoo on a Linux based server.
Virtualization of ERP Odoo application using VMware Workstations. Application was installed and configured on Ubuntu server.
Windows based System Administration.
Website Designing, graphics designing and Email Solution using WordPress
Website Designing using WordPress.
ERP Implementation and Linux Server Configuration Using Odoo on a Linux Ubuntu server. Application was focused on POS and Restaurant Business.
Website Designing including graphic designing, Email Solution and SEO.
IT Infrastructure Assessment, Recommendations, Report Writing and Windows Based System Administration.
E-Store Platform including SEO Implementation. We have so far helped them in identifying logistics, payment methods, domain and hosting and finally we will be using WordPress with WooCommerce as our primary platform.
Website Designing including graphic designing, Email Solution and SEO.
Website Designing including graphic designing, Email Solution, Windows Based System Administration and Network printers Installation, Configuration and Upgradation.

Joined organization as IT support and worked my way up to lead the IT Department as Country IT Officer. Worked as a key IT Personnel and played supervisory role. Provide Windows/Linux administration, network operating center (NOC) administration, LAN/WAN/VPN administration, VMware administration, Hyper-V administration, infrastructure security, Supervised DB Applications, Application and infrastructure assessments, SOP development and Policy making. Also manage FTP servers, AD/DNS, file servers, wireless access points and Linux based Firewall and Proxy Server. Design and implement Branch infrastructures and disaster recovery (DR) solutions. Consulted with branch offices and partner organization to provide system and network solutions along with strategic planning and project leadership over systems migration, configuration, administration, upgrades and troubleshooting initiatives.

-IT
Maintaining a network of 40+ computers and 3 servers located at 4 diffrent locations and supporting 50+ users.
1. Trouble Shooting
2. WAN & LAN Networking
3. Data Bases & Servers Management
4. Security Devices Installation and maintenance
5. Awareness to staff regarding latest softwares
6. Enterprise Servers
7. Maintaining User sharing and security
8. Information Management
10. Country Level IT Administration
11. Preparation, implementation and updation of IT Policies.
12. Capacity building of staff.
13. Ensure that each newly hired staff member gets aware with IT Policies and procedures.
14. Maintaing a reasonable level security.
15. Advise in procurement of IT equipments.
16. Maintain a Fail-Safe
17. Advisories related to IT in preparation of budgets.

-Administration
1. Responsible for smooth functioning of entire office premises
2. Ensure that office needs are met
3. Ensure safety and security standards
4. Ensure all required maintenance in office
5. Manage project office communication operations
6. Procurement
7. manage overall office property & asset records for all project offices.
8. Clearance of Country Level Payments
9. Implementation of Admin procedures
10. Making new agreements and renewal of agreements with suppliers.
11. Capacity building of Admin & support staff.
12. Keep a track of budget constraints.

1. Assistance to Administration and Finance Department
2. Supervision of casual staff
3. Processing Work load control
4. Inventory Control
5. IT Administrator
6. Interviewing refugees according to the US Refugee Criteria. Preparing their cases for presentation to DHS officers and following up on refugee cases.
7. Communication with Panel Physician, United Nations High Commissioner for Refugees (UNHCR), US Department of Homeland Security (DHS), International Organization of Migration (IOM), Refugee Processing Center (RPC), Logistic service providers & International Catholic Migration Commission (ICMC) Turkey office.
8. Supervising temporary staff and processing staff when needed.
9. Managing and Overseeing statistics and Qulity chek reports.
10. Back up support on DHS missions in Islamabad, Pakistan.
11. Proficient in World Refugee Admission and Processing System (WRAPS)
12. Periodical Reconciliations and Reporting
13. Photography and development
14. Logistic Support (Hotel booking, Medical arrangemnts, transportation arrangemnts and Scheduling of diffrent events)
15. Vehicle, Mail & Fax Logs
16. Stationery Store stock control and procurement.