خلاصہ

Seeking a challenging position in a reputed organization where I can apply my professional experience &
knowledge to gain excellence. I wish to pursue a career with a vibrant organization, which will help in fulfilling
my passion for Customer services.

پراجیکٹس

Customer satisfaction

تجربہ

کمپنی کا لوگو
Retail Sales Manager (Central Region)
Enza home Pakistan
اگست ۲۰۲۲ - موجودہ | Lahore, Pakistan

Responsible for a variety of duties including managing overall stores operations & Sales, recruiting and scheduling employees, training and evaluating employees, following up on work results and other.

کمپنی کا لوگو
Retail Sales & Operations- Manager
Master Group Of Industries Pvt Ltd
دسمبر ۲۰۱۹ - جولائی ۲۰۲۲ | Lahore, Pakistan

Maintaining Daily work activities such as stock taking
,Cash handling, Ambiance .
Too motivate each team member to deliver his best
services to customer too boost sales.
Mainly Outlet run successfully and give best results

کمپنی کا لوگو
Business Development Manager
Innovation Kitchens & Furniture
ستمبر ۲۰۱۷ - نومبر ۲۰۱۹ | Lahore, Pakistan

Pitch goods or services to new clients and maintain a good working relationship with new contacts
Suggest design ideas that incorporate functionality and aesthetics.
Creating a space or product that integrates form and function.
Helps customers by providing information; answering questions;
Completing payment transactions; responsible for every aspect of the day-to-day supervision Of retail outlet, including sales, staff, stock and resources management.

کمپنی کا لوگو
Sale / Interior Consultant
Kalamkaar Furnitures
جنوری ۲۰۱۵ - ستمبر ۲۰۱۷ | Lahore, Pakistan

Responsible for all sales activities and sales associate job duties, from greeting customers, answering questions, offering assistance, suggesting items, lending opinions and providing product information. Make interior spaces functional, safe, and beautiful by determining space requirements and selecting decorative items, such as colors, lighting, and materials.

کمپنی کا لوگو
Sr.Executive
Ufone GSM
جنوری ۲۰۰۹ - جنوری ۲۰۱۵ | Lahore, Pakistan

Carries out supervision, coaching, call monitoring, training, reviewing and disciplining
of all agents. Attends, follows up & resolves customer complaints .performance monitoring, measurement and evaluation of all agents to improve efficiency.
Ensure that team members obtain the appropriate training and support to best apply their knowledge and skills on the job. Compiles and maintains lists of key and on-call
Schedules & personnel, and ensures all lists are available to agents for use as required. Prepares and directs scheduling, monitors agents’ attendance, schedules shifts & breaks as necessary.

کمپنی کا لوگو
Team Leader
MCB Bank Limited
نومبر ۲۰۰۷ - جنوری ۲۰۰۹ | Lahore, Pakistan

 To ensure that each member of the team is motivated and fully trained by creating a sales and
service framework to ensure consistent achievement of sales targets, accountability and
recognition for over achievement.
 Keep a constant vigil on the strategies of the competition and recommend various changes in the
product from time to time.
 Quick resolution of discrepant cases with the coordination of NAS deptt.
 Daily review of decline cases and take up the wrongly decline cases to NAS deptt.

کمپنی کا لوگو
Personal Banking Consultant
ABN AMRO Bank
دسمبر ۲۰۰۴ - نومبر ۲۰۰۷ | Lahore, Pakistan

• Meeting and greeting visitors at all levels of seniority.
• Completing sales targets monthly or daily assigned by company.
• Greeting walking customer and resolve their complaints/queries.

تعلیم

University of the Punjab
بیچلرز, بیچلرز ان بزنس ایڈمنسٹریشن, bba hon's‎
Marketing
CGPA 3.0/4
2007

پیشہ ورانہ مہارتیں

ماہر Amazon Cloud Front
متوسط Building Strong Relationships:
ماہر Customer Service Excellence
ماہر Interior Design Knowledge
ماہر Marketing Strategies
متوسط MS Excel
ماہر Retail Sales
متوسط Sales Software Command
ماہر Scale Management

زبانیں

ماہر اردو
ماہر انگریزی

آپ کن کمپنیز کی پیروی کر رہے ہیں