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خلاصہ
Versatile Customer care with 6 years of Customer dealing experience. Excellent verbal and written communication skills with the ability to communicate effectively and professionally with all staff management and client. Detail-oriented and possesses strong interpersonal organizational and time management skills. Flexible and hardworking with the drive to succeed.
تجربہ
Customer care
Chohan Estate
Position Held Customer Care/Reception
Job Responsibilities:
• Greet clients guests and employees and make sure they are comfortable
• Answer multiple phone lines direct calls; manage and maintain office voicemail
• Meet the deadline, Completes every task before day end
• Receive and mail out packages and deliveries
• Receive sort and route mail; maintain and deliver publications
• Maintain printers (and other office equipment); send faxes and retrieve and route incoming faxes
TSR
Flight & Fly - (Jan '2012 - Jan’2013)
Position Held: Tele Sales Representative
Job Responsibilities:
• Flight Booking Of International Customers
• To Make A Sales To Book Their Flights
• Provide satisfactory customer services
Customer Services Representative
PTCL (Pakistan Telecommunication Company Limited) (May '2008 - May'2011)
Position Held – CSR (customer services representative)
Job Responsibilities:
• Provide customer services
• Solve the customers Query
• Follow up the customers problems
• Handle the calls pressure
