خلاصہ

As An Customer Care ith an emphasis on training and development of almost 1 year, I am adept at determining the learning and development requirements of staff members and developing and putting into action programmes tp address those requirements. I am ski;;ed as needed. In addition, I have sessions, as well as assessing their succes and making adjustments as needed, In addition, i have execellent communication skills collaboration skills and can collaborate with staff members at all organizational levels to meet their development goalss. i can use my abilities to support a culture of ongoing learning and growth, which will eventually result in a more motivated, engaged, and productive staff.

تجربہ

کمپنی کا لوگو
Customer Care Executive
Pakistan Telecommunication Company Limited (PTCL)
اکتوبر ۲۰۲۲ - موجودہ | Karachi, Pakistan

I am doing Customer Care Excutive.Good System Hndking,easily handle Hi tect SoftwerePAKISTAN TELECOMMUNICATIONS LIMTED .(PTCL)

تعلیم

Sindh Institute of Management & Technology
بیچلرز, بیچلرز ان کامرس, B.com‎
Finance
CGPA 3.2/4
2024
Govt College of Technology Karachi
ڈپلوما, Mechanical Engineering‎
Technical
مکمل
2019
Islamia University
بیچلرز, بیچلرز ان بزنس ایڈمنسٹریشن, Bachelors in Commerce‎
Accounting
درجہ A
2019

پیشہ ورانہ مہارتیں

متوسط Activity Coordination
متوسط Admin Operations Management
متوسط Admin Task Planning
ماہر Administrative Management
متوسط Administrative Management 
ابتدائی Aesthetic Procedures Knowledge
ماہر Always Willing to Learn
ماہر Analytical Skills
ماہر Blog Marketing
ماہر Brand Awareness
ماہر Business Development Strategies
ابتدائی C#
ماہر Call Centre Services
ماہر Call Control
ماہر Call Handling
ماہر Calls Handling
ماہر Camera Operating Skills
متوسط Cash Balance Management
ماہر Cash Collection
ماہر Cash Handling
ماہر Client Dealing 
ابتدائی CNC Machine Knowledge
ابتدائی CNC Operation
ماہر Committed to Customer Services
ماہر Communication Skiils
ماہر Communication Skills
ماہر Computer Proficient
ابتدائی Configuration Switches
متوسط Content Creation
ماہر Content Marketing Skills
متوسط Credit Cards Knowledge
متوسط Cross Cultural Communication Skills
ابتدائی Csutomer Services
متوسط Customer Analysis
ماہر Customer Care Representation
متوسط Customer Dealing
ماہر Customer Focused
ماہر Customer Relationship Management
ماہر Customer Satisfaction Management
ماہر Customer Service
ماہر Customer Service Skills
ماہر Customer Services
متوسط Data Access
ابتدائی Data Analytics
ابتدائی Data Collection
ابتدائی Data Comparison
ابتدائی Data Extraction
متوسط Data Management
ابتدائی Data Security
متوسط Database Development

زبانیں

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