خلاصہ

TCS Express and Logistics as (Territory Officer at Corporate Banking Collections).
03 years progressive experience in Corporate Banking and General Collection at (Collection Dept) till to date. And look after Allied Bank Limited, National Bank of Pakistan, Bank Al Falah, Election Commission and Dream World.

TCS Express Logistics Private Limited as (Print Shop Store Officer).
One year progressive experience in Procurement / Inventory / Warehouse Management / Sales support at (Print Shop Dept).

TCS Express Logistics Private Limited as (Project Officer).
Seven years progressive experience in customer services and operations (Mail Management Solution Dept) with below banks and multinational companies, details are under mentioned.

Projects Detail
Cellular Phones Projects (UFONE, MOBILINK, and TELENOR), CM PAK LTD (ZONG), HABIB BANK LTD, MUSLIM COMMERCIAL BANK, TPL TRAKKER LTD, CITIBANK LTD, ALLIED BANK LTD and BANK AL HABIB LTD.

PROFESSIONAL SKILLS AND CORE COMPETENCIES
Email Collaboration Systems Outlook Express 6.0.
Desktop Applications MS Office 2000, 2003 and 2007 (Word, Excel, Power point, Access) with complete data reconciliation and also have a Typing Speed 55 WPM.
Handling of ICS (Inventory Control System) specially designed software for inventory.
Handling of OMS (Operation Management system) specially designed software for indoor/outdoor Projects.
Handling of CAM (Customer Automation Module) specially designed software for projects.
Exceptionally good and experienced in handling the problem and troubleshooting.
Excellent communication, organizational and presentation skills.

تجربہ

کمپنی کا لوگو
(Territory Officer at Corporate Banking Collections)
TCS Express & Logistics
اپریل ۲۰۱۵ - موجودہ | Karachi, Pakistan

PROFESSIONAL RESPONSIBILITIES AND STRENGTHS as (Territory and Sales Support Officer at Corporate Banking Sales and Credit Management):
• Responsible for developing and maintaining commercially productive relationships with both new and old clients. Also in share of identifying every sales lead and of making the most out of every opportunity to increase revenue and profitability.
• Promote the company brand to key customers, ensuring their knowledge is current and appropriate.
• Generating new business both in face to face meetings and over the phone.
• Writing up concise, value-based sales proposals.
• Replying to all customer enquiries in a timely and accurate manner.
• Writing up sales reports, activity reports and revenue forecasts.
• Completing all documentation and administrative records, fully and accurately.
• Execute set collection targets activities in the assigned territory.
• Address customer’s queries and resolve issues pertaining to shipments/deliveries.
• Oversee complete management of invoices i.e. check and balance, invoicing customers and maintaining record of invoices.
• Assist in developing strategies for maximizing collection in the territory.
• Maintain daily visit report including status update of clients.

کمپنی کا لوگو
(Print Shop Store Officer).
Tcs Express & Logistics
جولائی ۲۰۱۴ - مارچ ۲۰۱۵ | Karachi, Pakistan

PROFESSIONAL RESPONSIBILITIES AND STRENGTHS as (Print Shop Store Officer):
Inventory / Warehouse Management:
Material Resource Planning for regular and mega production manage inventory requirements accordingly.
Plan, forecast and manage stationery ordering / procurement and maintain purchase indent.
Ensure timely stock availability and preservation of stationeries.
Implement and ensure the compliance of stationery QC activities.
Responsible for inventory control and any reconciliation of problems that may arise.
Select supplier on the basis of rates negotiation / quotation and other quality parameters.
Analyze suppliers comparative statement before initiating the procurement process.
Ensures all merchandise being transferred is in its proper location and tagged.
Evaluation & re-evaluation of supplier on the basis of records of their performance.
Prepare, analyze and submit the monthly summary of results of suppliers performance to management.
Maintain high standards of visual merchandising and store presentation.
Ensure store teams comply with Company policies and procedures.
Monitor and manage stock transfer and stock adjustment transactions.
Monitor and manage expired and wasted stationery stock and its disposal activities.
Analyze store reports and budgets.
Day to day working decisions in sales support & stores activities.
Set and monitor quality objectives for the continual improvement of store processes.
Ensure the calibration of store equipment.
Employ, train and motivate Team Members.

کمپنی کا لوگو
Project Officer
Tcs Express & Logistics
دسمبر ۲۰۰۷ - جون ۲۰۱۴ | Karachi, Pakistan

PROFESSIONAL RESPONSIBILITIES AND STRENGTHS as (Project Officer):
Identify logistic issues and assist higher level professionals in handling daily activities of logistics.
Performs tasks like gathering and analyzing data as well as conduct research.
Performs tasks like preparing data entry and confirmation of key milestones like arrival and departure as per the specifications of Customer Standard Operating Procedures.
Generates standardized process for clients assigned to group including report requirements, compliance requirements and systems requirements.
Solves external and internal client customer service issues in a cost expeditious and effective manner.
Assists Assistant Manager Project while functioning.
Ensures that the documentation is accurately processed, distributed and released to forwarders, carrier, agents and customers in a timely manner.
To look after the processes of projects shipment (In / Out bound)
Responsible for direct access with staff for day to day matters dealing.
Act as Incharge project for job handling & monitoring at the spot during the activities.
Responsible to report any deviation in system & procedure during project staff activities.
Assures daily monitoring internal reports execution.
To keep close follow up of material dispatch to logistic network.
Maintaining the MIS of the concern task project related to shipments.
Responsible for planning and scheduling appropriate modes of transportation based on daily needs.
Analyzes service issues and implements performance improvement processes to improve future service delivery.
In-depth knowledge of pertinent law, policies, regulations and precedents and carry out effective logistics programs and related support resources.

تعلیم

University of Karachi
ماسٹرز, , Masters in International Relation‎
International Relations
2013
University of Karachi
بیچلرز, , Bachelors in Commerce‎
Commerce
2010

پیشہ ورانہ مہارتیں

متوسط Bulk Sales
ماہر Collection Strategy
ماہر Corporate Sales Presentations
ماہر Credit Collection Recovery
ماہر Customer Analysis
ابتدائی Event Marketing Strategies
ماہر Executive Presentation Skills
متوسط Export Development
ماہر Go-to-Market Strategy
ماہر h Operations Management
متوسط International Business Exposure
ماہر International Collections
ماہر Key Account Management
ماہر Logistic Support
ماہر Product Distribution Skills
متوسط Qualifying Prospects
متوسط Recovery Plans
ماہر كلينت فلوب
ابتدائی مهارات التفاوض على الأسعار
متوسط اللهجات البريطانية

زبانیں

متوسط پنجابی
ماہر اردو
ماہر انگریزی