Results-driven Manager with 5 years of experience at KFC Pakistan, leveraging expertise in food safety, time management, and stress management. Holding a NEBOSH IGC certification, with a proven track record of effective team leadership and management. Skilled in implementing food safety protocols and optimizing productivity. Committed to driving team performance and customer satisfaction.
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Managed cash handling, home delivery services, and customer relations with excellent communication skills. Ensured seamless operations, including housekeeping, equipment maintenance, and inventory management. Trained and coached teams on food safety, product quality, and customer focus. Oversaw scheduling, performance management, and conflict resolution while maintaining health, safety, and security standards. Successfully handled cash management, payroll, and team documentation.