Currently looking for a jobe having 2.5 year experience as a NOC engineer at innexiv pvt. Ltd Islamabad. Durring this period i was a member of four projects nation wide. Key responsibilities were: RMS testing, network troubleshooting, monitoring, issues escalaions, data management, Daily progress respotrs, Technical support to teams, daily repoting in excel, building dashboards, Reports analysis, Routing, switching, RJ45, Basics of linux.
3 months Internship at AH automation Pvt. Ltd islamabad in power distribution system
Ø Network Monitoring, Fault management & Reporting
Ø Daily connect with teams and customer using cell phone and emails,
Ø Build dashboards by different Reports analysis using MS Excel
Ø Manage all data in product delivery system PDS as well as excel files.
Ø Quality Assurance
Ø Provide 1st and 2nd Level Support to teams
Ø Extensive knowledge of HUB, SWITCH, ROUTER & RJ45
Ø RMS testing & BTS sites troubleshooting
Ø Monitoring & tracking of ticketing system using project management tool REDMINE and MATTERMOST
Ø Held Weekly meeting with PMOs
Ø Provide technical support to field engineers regarding hardware installation, rectification and dismantling as well
Ø Escalation and resolution of sites issues on daily basis
Ø Maintaining daily progress report DPRs.