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خلاصہ
I have done Master degree in Finance from Bahria University (Oct 2020) previously I did bachelor degree in accounting and finance from comsats in 2018, I have a work experience of more than three years with financial sector. I also worked with Multinationals organisations as Finance internee i.e Jazz Digital Headquarters, Berger Paints Currently i am working with Zindigi (JS Bank) as a Officer product operations. I am looking for an opportunity to excel my skills in the field of finance, Audit, Accounting, Digital Banking, Credit, Corporate banking etc/p/div
پراجیکٹس
تجربہ
Officer Product Operations
Running the process of accounts opening, KYC, Account maintenance & their closures.
Verify & authorise the request from the maker side
Coordination with relationships team to ensure the business requirements are met
On Boarded merchant accounts following SOP ( KYC & EDD)
Monitored and maintained records, and prepared daily reports for merchant accounts & ultra accounts
Addressed merchant & ultra account-related complaints
Managed cashback disbursements through QR code transactions
Manage & maintain payroll disbursement of corporate clients
Payroll Reconciliation & their daily reporting.
Managed corporate client complaints on ATM withdrawals, wallet statements, and transactions
Disbursed advance loans to corporate clients with meticulous recordkeeping
Reviewed and processed Zindigi Ultra Requests following SOP for KYC and EDD
Authorized account opening requests and processed account closure requests and their updates
Monitored IBFT stuck transactions.
Monitored daily cashback reports, and facilitated promotional disbursements
Handled corporate client cheque book processing, ATM card charges, and payment reversals.
Facilitated account opening and daily/monthly reporting for Merchant,Ultra, minor, freelancer accounts.
Prepared daily and reconciled different product reports.
Management of Debit card inventory for promotional activities.
Coordination with different departments for product development.
Management of complaints on CRM (statement, reversal, ultra,minor, merchant, name updation, NOC, closure, downgrade, segment change etc).
Conducted UAT testing for various products/projects and executed product operational tasks.
Finance Internee
General secretary
Create & supervise Events like Trips, Camping, Sports Event, welcome & Farewells party etc
Accounts Internee
