I am a highly motivated and result oriented Banking Operations Professional leveraging over Seven years’ experience in achieving a comprehensive range of banking operations, customer-facing, cash management and administrative processes in challenging settings with an assertive yet rapport-building management style, exhibit an intuitive sense to recognize profit opportunities. . As such, I would welcome a discussion regarding opportunities with your organization that fit my background.
I am currently doing Imternship in web development. I am wokikg on these tech stacks.
HTML
CSS
Bootstrap
JavaScript
WordPress
I am building and designing websites which are user firendly and responsive for all devices.
· Engage with customers and process financial transactions including deposits, check cashing, and other routine transactions as well as ensure compliance with all internal controls and all applicable banking regulations.· Perform customer service such as deposit and withdrawal processing for client accounts as request in person, reconciliation of daily transactions and monthly bank reconciliation of cash accounts.· Achieve a wide range of banking transactions in a timely, accurate, and efficient manner, ensuring superior customer service and compliance with all banking regulations, policies, and procedures.· Develop and strengthen professional working relationship with a wide range of customers, by meeting and exceeding customer expectations and requirements within the department.· Manage daily operational standards relate to new account opening, remittance, online transfers, credits, bills, transaction processing, clearing and relationship management.· Process standard teller transactions for customers including servicing client accounts, accepting loan payments, managing safe deposit box payments, cashing checks, balancing cash drawers, handling night deposits, correcting discrepancies.
· Handled customer for Branch/Branchless Banking account opening etc.
· Delivered loan processing and disbursal services to the customers.
· Completed customer due diligence and managing KYC.
· Custodian of secure instruments like ATM cards, checque book, AOF records.
· Facilitated the operation manager to complete the record, inventory, management, bookkeeping & reporting at different levels.
· Performed branchless banking transaction including but not limited to easy paisa, mobile wallet, pension remittance etc.
· Hold accountable for the Maintenance of all kinds of correspondence, circulars, etc.
· Orientation of the ATM for the usage by a customer.
· Successfully maintained the office report, program file and administration files.
· Maintained and updated all IT equipment i.e. Computers, Digital cameras Multimedia, video camera etc. and kept proper record of these equipment.
· Responded to inquiries concerning policies, procedures and requirements, resolved routine and complex problems.
· Maintained organization inventory by checking stock to determine supply levels, expedite orders and delivered materials in a timely manner.
· Ensured the smooth communication/correspondent and update its record.
· Updated employee files, employee payroll, attendance and all other data.
· Established website and time to time update it as per requirements of program.
· Maintained the current, advance, daily and cash report.
· Received and payment of money.