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概要
Career is an opportunity and I want to work in a dynamic and prestigious institution where my abilities can optimally use for the sake of progress of both the institution and my self and to work in an environment that is conducive to personal, professional and intellectual growth.
Seeking a fulfilling position as System Engineer and support of all IT Needs that offers growth opportunities and allows me to utilize my leadership skills.
工作经历
IT Support Executive
Installing and configuring computer hardware operating systems and applications.
Monitoring and maintaining computer systems and networks.
Remote desktop support (ConnectWise Control, Anydesk)
IT inventory management,
Troubleshooting system and network problems and diagnosing and solving hardware or software faults.
Hardware Replacing parts as required.
Providing support, including procedural documentation and relevant reports.
Microsoft Outlook and Gmail support(installations, creates new users, delete users, manage passwords )
Supporting the roll-out of new applications.
Setting up new users' accounts and profiles and dealing with password issues.
Responding within agreed time limits to trouble tickets.
Testing and evaluating new technology.
Talking staff or clients through a series of actions, either face-to-face or over the email/telephone, to help set up systems or resolve issues.
IT Officer
Installing and configuring computer hardware operating systems and applications. Look after the maintenance of all computers, printers, network devices, and all servers, Creat user accounts, Sap data, Installing and configuring computer hardware operating systems and applications. Look after the maintenance of all computers, printers, network devices, and servers. Creat user accounts and password reset related issues. Installations and support of SQL Server. Provide technical support on daily basis complaints. Provide network support. Installing and configuring computer systems. Monitoring and maintaining computer systems and networks. Talking staff/clients through a series of actions, either face to face to over the telephone. Provide user support for technical problems with desktop and laptop. Installing and configuring CCTV, DVR, IVR.
IT Assistant
Installing and configuring computer hardware operating systems and applications.
Monitoring and maintaining computer systems and networks.
Talking staff or clients through a series of actions, either face-to-face or over the email/telephone, to help set up
systems or resolve issues.
Troubleshooting system and network problems and diagnosing and solving hardware or software faults.
Replacing parts as required.
Providing support, including procedural documentation and relevant reports.
Supporting the roll-out of new applications.
Setting up new users' accounts and profiles and dealing with password issues.
Responding within agreed time limits to trouble tickets.
Testing and evaluating new technology.
IT Assistant
Troubleshooting, Windows installation,software hardware installations, etc
