About Maverix:

Maverix provides Digital solutions that channelize the power of Digital platforms to create Digital presence, spread awareness and boost revenue. It's empowered by ImpTrax.

Responsibilities:

* Contacting companies to help and boost there revenue and sales.
* Make software solutions and help them to push to the next step.
* Improve their online presence and increase Social Marketing.
* Managing Technical Team and provide them daily tasks.
* Reporting directly to CEO and discuss on profit percentage.
* Negotiating, Pricing, and Client Relation

About Digintel:

Digintel is an international software house who primarily involved in Development of Enterprise level of E-Commerce Solutions. They are also working with Amazon as an FBA and FBM.

Responsibilities:

* MobAsh LLC is under Digintel and works with Amazon as a Retailer.
* Contacting Manufactures and Distributors for products.
* Matching wholesale price and come up with the best rate.
* Asking Manufacturers directly for authorizations and certifications to sell products as a Retailer.
* Providing Competitive price following MAP policies.
* Searching for best price along with all other expenses e.g Shipping and Taxes.
* Handling Shipments and Warehouse.
* Manage and Supervise whole team for Business Development.
* Entering Data into ERP Solution.
* Integration with Manufacturers platform to get Live updates. e.g Available Quantities and Fluctuations in Pricing.
* Calculations for Profit margins and Revenues.
* Handling Queries directly from Amazon.

About Ibex:

Ibex is an international outsourcing center which helps businesses to boost sale and help them to manage volume for customer support.

Responsibilities:

I was trained on Mulitple US projects based upon Cable TV, Internet, Phone and Home Automation with Security Systems. The companies that I work for are as below,

* Xfinity - Comcast
* Spectrum - Brighthouse, TimeWarner and Charter Legacy
* Mediacom
* Cableone
* Cox Communications
* Windstream
* Wave
* Centurylink
* HughesNet
* Frontier
* Viviant
* ADT

Above all providers outsourced there campaigns and Ibex became one of this biggest authorized retailer. My job was to engage customers to get new and better services and find ways to upsell an existing customer. Asking about there social numbers and put them on the system to get access to there account. Charging for any upfront payment or process the order anyway to get the installation at earliest at possible.

Journey has been wonderful and it taught me very fine things which will surely help me out to gain further knowledge.

About Websouls,

* Websouls is one of the leading IT Company in Pakistan.
* From Web Hosting to Software Development, they do everything.

Responsibilities,

* Contacting software houses and businesses to pitch the service.
* Meeting with Clients and their Web Service Providers to come up with the better solution.
* Calling and Scheduling meetings.
* Local and International Marketing.

Promoted for the Dubai regional office.

* Calling and meeting new clients.
* Building Strategic partnerships with resellers and other companies too.
* Offering Customer service.ae and as well as LiveAdmins Live Chat Solutions.
* Visiting and attending seminars and also offering our solutions to them.
* Working with Dubai Government and also with the locals.

About Customer Service.ae

* Customer Service is under the umbrella of LiveAdmins.
* They provide marketing solutions and strategies.
* Customer Service.ae is Middle East's number one marketing solution providers with achieving a lot of awards and interviewing the CEO's of the companies. Ferrari, BMW, Corporate Housing by Owner, the name of few.

Was selected for Business Development Executive

* Targeting new clients.
* Generating leads and calling them for the best solutions.
* Helping them for designing new flyers and vouchers for there business.
* Pitching them for the service we offer.
* Schedule meetings with our BDM's
* Referring to resellers of the company.
* Helping there customer service representatives with our solutions and pieces of training.
* Building new games for CSR field and pitching them to the clients.

About LiveAdmins LLC

* LiveAdmins is software and service providing, Chicago Based Company.
* LiveAdmins provides Live Chat solutions for the websites for Customer Support and Sales.
* LiveAdmins has various regional offices around the Globe. I was selected to work for Pakistani Office.

Hired as a Business Development Manager.

* Creating Leads.
* Calling the Directors of Companies around the globe.
* Selling software and Services.
* Meeting and scheduling calls.
* Sharing screen to make them understand the service.
* Building Strategic Partnership with the companies in order to increase the number of sales and revenue out of there Business Websites.
* Dealing with various kind of industries like Auto Motive Sector, Real Estate, E-Commerce, Travel Agencies, Hospitality, the name of few.
* Building Strategic Partnerships with other software houses and referring them to the service.
* Sharing revenue with the reseller if get any sale.

About Smartel Global Communications and GreenTel Communications

* Smartel Global Communications is a company based in the United States with a back office in Pakistan.
* SGC provides BPO services.
* GTC is under the umbrella of SGC.

Hired as an HR for GTC

* Hiring new individuals for Company.
* Interviewing new elements to fit them in the company.
* Discussing salaries according to the company budget.
* Meeting with new portals for the marketing of the company.
* Posting Jobs and handling queries on a daily basis.
* Hiring, Firing and Testing the individuals of the company.

Promoted to Project Manager for SGC

* Handling teams.
* Direct meeting with clients.
* Building new strategies in order to step the next level.
* Monitoring and Supervising the team.
* Worked on multiple US-based projects.
* Training and Motivating the team according to the projects.
* Handled campaigns such as Liberty Power, REP Energy, Residents Energy, Shipley Energy. (US Based Electric Companies)
* Teaching Team about the deregulation law in U.S.
* Listening to Quality and handling IT.
* Reporting to Director for Quality.
* Hiring and Firing elements of the company.

About CICO Groups

* CICO Groups is a Dubai Based Company under the umbrella of Rao Holdings.
* CICO Started a BPO service in Lahore, Pakistan with the campaign of Reverse Mortgage.

Hired as a Supervisor - Team Lead - Trainer

* Handling and Supervising team.
* Motivating them to increase the number of Sales.
* Taking over their calls and closing sales.
* Creating new strategy in order to achieve daily targets.
* Putting the leads into the dialer and starting IVR.
* Helping them to understand the project and keep posting updates on a Daily Basis.
* Direct meeting with clients.
* Daily reportings to our director and updating them with the project.
* Working at home and in the Office for taking the company to the next level.
* Posting Jobs in Local Job Portals and referring them to HR.
* Testing, Training, and firing the elements of our team which can create hurdle in the way of the Company.

Started work there as Tele Sales Representative.

* Hired for U.S company named Care Link Rewards.
* Selling Medical Alert System to old citizens of U.S.
* Receiving and Dialing calls.
* Pitching product to the customers.
* Help them to qualify and make their eligibility to achieve the free product.
* Fill the form by getting there personal details like social security and Debit or Credit Card number.
* Make there order to deliver the product by getting there shipping address and to make sure that product will be at there doorstep.

Promoted to Customer Service Representative Position.

* Hired for Total Call Mobile (TCM), a U.S Government Based Carrier.
* Receiving calls in order to resolve technical issues.
* Help them to make their TopUp.
* Assist them to select Plan and make it active for them.

Promoted to other Campaign for Customer Service Representative Position.

* Hired for H2O, U.S based Carrier under the umbrella of AT&T.
* Receiving calls in order to resolve technical issues.
* Dialing numbers for short surveys and selling plans to U.S locals.
* Help them to make their TopUp by transferring the calls to IVR.
* Assist them to select a plan and make it active for them.
* Directing calls to other carriers like Verizon and T-Mobile in order to change their carriers.
* Helping them to the active new sim card and promoting the new plans, whichever suits best for them.