I am a motivated Entry Level Information Technology Professional with educational background and internship experience in game development field. I am aspiring to pursue opportunities in the game development field within a high-profile organization that rewards hard work and appreciates ability. I am A trusted innovator tackle and resolve complex business operations by utilizing troubleshooting, teamwork, communication, and project engagement skills across all levels of staff, consumers, and key decision-makers. Possess expertise in software engineering fundamentals functions, as well as the ability to build high performance, secure, data driven applications with quality code. Proactive attitude, ability to work independently, and a desire to learn new skills and technologies; exceptional analytical skills, calm and composed in dealing with and resolving conflicting. I have completed Masters in Computer Science from University of Lahore.
My key skills include Software Engineering, Unity Game Engine, Requirement Analysis, Software Testing, Change & Code Management, Strategic Planning, Process Analysis, Learning Documentation, Punctuality & Time-Keeping, Problem Solving, Communication Skills and Microsoft Office
My technical skills include HTML, CSS, Bootstrap, SQL, C#, Physics, WordPress, Graphic Designing, Adobe Photoshop.
I was engaged with Warid Telecom, as a Customer Service Representative, where I delivered professional and friendly customer service, work also as bank teller in ubl.
• Provided professional and friendly customer service, greeted all customers, and resolved all inquiries and complaints in a prompt manner to ensure client satisfaction and retention.
• Proficiently and professionally responded to customer and sales representative’s questions pertaining to package details, product availability, price, products and services, procedures and policy.
• Expertly submitted requests to the departments to prevent re-occurring issues and recommend improvements in the procedure. Acted as a resource in resolving customer issues by utilizing best practices in customer care.
• Positively contacted call center to response a wide variety of customer service inquiries by email and telephone.