Experienced IT Professional Manager IT Innovating Learning Management Systems
I am currently the Manager IT at Alkhidmat Raazi Hospital Islamabad, where I lead strategic IT initiatives aligned with organizational objectives. Previously, as Manager Networks at Mohi-ud-Din Islamic University AJK, I managed learning management systems and services for students and teachers, utilizing advanced tools like Moodle and the Open Journal System (OJS). I worked as a Network Assistant at the University of Engineering and Technology, managing network operations and training staff and students on effective technology use.
Proficient in computer networks and system administration, including Ubuntu and KVM virtualization. Experienced in installing and maintaining Moodle, Bio-Linux, Windows Server, and managing network protocols for efficient operations.
Feel free to connect with me on LinkedIn to discuss opportunities, collaborate, or explore impactful IT projects together.
Participate in upgradation of IT strategies in association with executive team.
Prepare design and execute all short- and long-term methods to enhance infrastructural capacity.
Perform reviews and provide support to network strategies before implementation.
Coordinate with various departments and develop processes and policies.
Manage staff and perform completion of all assignments and help assessment process.
Prepare and negotiate reports on indoor and outdoor services.
Collaborate and implement all network software and hardware upgradation.
Perform troubleshoot and resolve different problem and evaluate LAN and WAN functionality to administer all shortcomings.
Install and maintain LAN and WAN and other technological backups.
Coordinate with equipment vendors and workers for installation and relocation of specifying spots.
Prepare design plans and tests which are applicable to assist disaster recovery expeditions.
Supervise survey and ensure hardware and software upgradation process.
Managing campus management system (CMS) and Hospital Management System (HMIS)
Provide helpdesk assistance in resolving software, hardware and network related problems
Assist in equipment set up and software installation and updates
Perform troubleshooting, archiving and backup of server applications
Manage inventory of software licenses, software application, hardware components and IT supplies
Generate email and network accounts for new users Configure computers for new users
Update regularly emails and phone numbers of users
Respond to service calls and emails promptly
Maintain both internal and external company networks
Assist in implementing firewalls and security devices to ensure network security Coordinate with Manager to set user access, permissions and roles to prevent unauthorized accessÂ
Preparing weekly lesson plans for ICT classes.
Teaching ICT/Maths/English as a subject to students.
Teaching many software tools to the student in computer lab.
Explaining all hardware of computer system practically to the student.
Checking Notebooks and Diaries of each student.
Installing, configuring and maintaining all the software and hardware in computer lab.
Administrating all IT activities in the school.
Designs, implements, and manages digital and analog telecommunications equipment and services.Evaluates and recommends new products and systems to improve network and telecommunications reliability, throughput, and productivity.Plans, orders, coordinates, and provides support to the network control area for the installation of new telephone systems at new locations.Provides support and resolution for telecommunications issues escalated by the Help Desk.Assists the ACCNet Director in planning, coordinating, and implementing new telecommunications projects; provides assistance with developing strategies, goals, and action plans for the department.Performs analysis of local and long distance networks to ensure network optimization and cost savings.Audits and manages telecommunications invoices and works with telecommunications vendors in relation to resolving billing disputes.Coordinates and maintains service contracts and maintenance agreements for voicemail, and key telephone systems.Recommends changes to processes, policies, and metrics to facilitate the improvement of department performance.Supervises, hires, trains, and evaluates telecommunications staff; ensures seamless execution of departmental policies, procedures and customer satisfaction.
Lead the telecommunication team, providing technical support and directions to ensure the delivery of telecommunication services in line with business service level requirements.Develop and implement operating process and procedures for maintaining telecom infrastructure services.Monitor and ensure all telecommunication incidents are logged and resolved within agreed SLAManage staff performance and development as per HR polices and direction.Assist Operations Manager in developing technology road-map in the telecommunications area. Propose yearly telecom projects portfolio in alignment with business requirements.Assist operations manager in developing operational budgetManage telecom projects and ensure quality delivery within agreed time frame and budget.Manage telecommunication contracts for equipment and services.Manage relationship with key suppliers to ensure service efficiency and delivery.Manage the life cycle of telecom equipment's.Monitor performance of telecom services and develop improvement plans accordingly.