Highly skilled, customer-centric and well-experienced call center agent with great communication, organization skills, enthusiasm and positive approach.
Trying to achieve a challenging position in a diversified and learning environment which can provide me an opportunity to utilize and enhance my educational, analytical and development abilities.
Partner Engagement Manager / Business Development Allied Consultants - Lahore June 2020 to Present
Senior Business Development Executive / Partner Engagement Manager
Strong knowledge of MS / AWS / GCP Stacks and on top of it I have my hands dirty on selling the emerging technologies as well e.g. IOT AI ML Blockchain ETC. The job involves marketing and selling to prospects in the US, Canada, and the Middle East. I was expected to be independent-minded, self-learner and entrepreneurial. Skills Required: Internet Savvy and used to tools like Twitter, LinkedIn, Facebook, Zoom Info, Seamless, Hubspot and different CRM Knowledge etc.
Goals Objectives • Business Development • Clients relationship management • Email / CRM Handling
Allied Hired me because I was: 1. I was able to communicate directly with customers over emails and preliminary phone calls to set up meetings between executives 2. I was able to Research Industries, Geographies, and technology segments to develop marketing lists 3. I was able to prepare marketing material to be sent out to these lists 4. I was able to predict, plan a certain amount per month 5. I was able to perform basic IT analysis and form proposal structures. 6. This role required a senior resource willing and able to work independently. 7. Compensation was above market averages and in-line with the employee-owned compensation model of Allied Consultants. 8. The ideal candidate will have a strong desire to understand the business and functional context of the client’s requirements. 9. I was able to clearly differentiate between selling SERVICES vs. Products
Summary: I was building the partner pool for Allied with different technology consulting firms / Management consulting firms/recruitment firms across the US and Canada. I have deep knowledge in selling technology services + Products. Have used almost all hi-tech tools and CRM.
Senior Business Development Executive / Team coordinator Microagility Services - Lahore June 2018 to October 2020
Employment Agency Specialist / Business Development (US & CANADA) (Blue Collar / White collar- All IT Positions / Healthcare)
Working Responsibilities: - 1. Identify potential prospects and develop relationships based on business buying behavior. 2. Cold-calling to potential prospects (businesses) to identify their staffing needs. 3. Identify the decision-makers within targeted leads to begin the sales process. 4. Penetrate all targeted accounts, and radiate sales from potential prospects. 5. Make outbound follow-up calls to existing customers via phone, and email cross-sell and up-sell 6. Handle inbound, unsolicited prospects calls and convert them into sales. 7. Maintain and expand the company’s database of prospects. 8. Official social media accounts management. 9. Fulfilling daily targets given by management 10. Ability to work independently with minimal supervision 11. excellent interpersonal and analytical skills 12. Good time-management skills and ability to multitask and maintain focus and discipline 13. Prior telesales/cold-calling experience and/or excellent telephonic skills. 14. Good online searching skills. 15. Knowledge of social media 16. B2B Campagin.
Business Development Executive Swifttech BPO - Lahore December 2016 to June 2018
Responsibilities • Fixing appointments for Client in USA. • Identify potential prospects and develop relationships based on business buying behavior. • Cold-calling to potential prospects (businesses) to identify their staffing needs. • Identify the decision makers within targeted leads to begin sales process. • Penetrate all targeted accounts, and radiate sales from potential prospects. • Make outbound follow-up calls to existing customers via phone, and email cross-sell and up-sell. • Handle inbound, unsolicited prospects calls and convert them into sales.
Business Development Manager Siliconlite Systems (Ottawa CA) - Lahore July 2014 to September 2016
I started working for MS DAR (Siliconlite Systems was their mother company) in 2014 I worked for 4 different customers at Siliconlite Systems. Details: 1. Siliconlite Systems Inc (I used to sell IT development equipment & services onshore/offshore and Software Licensing in Canada & USA, Building strong relationships with my clients over email, Dealt with Synnex, Ingram to find out the best deals for my prospective and existing clients, For Canada Government: Merx, Biddingo, Buynsell. For USA Government: I worked on GSA for a short time.) 2. OHIP Billing (Software By Aksure Networks- Canada) (I used to deal with the Doctors in Canada, my core responsibilities were to sell the software to Doctors and give technical support to them and their assistants in regards to their queries) 3. Aserty (I used to sell Internet services and VoIP services in Canada & the USA) 4. TurboCAD (I worked as their Business Development Executive, Was directly interacting with the CEO) Apart from these campaigns, my responsibilities were to handle all the IT operations in the call center and many more….
Sales Executive Mindbridge Pvt. Ltd - Lahore November 2013 to April 2014
Mindbridge is the world’s most cost-effective English language-based outsourcing company and specialize in the management of customer care services and back office processes for global leaders in the domains of technical support, banking, telecom, transportation, and retail. I worked at Mindbridge for five months as their sales Rep for selling a service in USA. I was a fronter there, the job of a fronter was to sells 1 service to the client over the phone and then forward that call to the closer who tries to sell other clubs/services to the clients. Responsibilities: • organizing sales visits. • demonstrating and presenting products. • establishing a new business. • maintaining accurate records. • attending conferences, and meetings. • reviewing sales performance. • negotiating contracts and packages. • aiming to achieve monthly or annual targets.