To enhance my educational and professional skills in a stable and dynamic workplace and to obtain employment with company that offers a positive atmosphere to learn and implement new skills for the betterment of the organization and also for my career.
Addressing customer inquiries: Answering customer questions and concerns
Resolving complaints: Analyzing the cause of a problem, generating solutions, and implementing a plan
Processing orders: Handling orders, returns, refunds, and exchanges
Providing information: Giving information about products and services
Maintaining customer records: Keeping track of customer information
Ensuring customer satisfaction: Working to meet and exceed customer needs.
Managing staff: Hiring, training, and supervising employees, and evaluating their performance
Setting goals: Establishing and achieving sales targets and other business goals
Developing strategies: Creating and implementing plans to improve productivity and sales, and to attract and retain customers
Ensuring compliance: Making sure the branch complies with company policies and regulations
Handling customer issues: Responding to customer complaints and requests for service
Managing finances: Analyzing financial reports, managing budgets, and implementing cost-saving measures.
TO OVERSEE DAILY OPERATION OF ORDER BOOKERS THAT ARE ASSIGNED TO SPECIFIC AREA.