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خلاصہ
Experienced Project Manager Manager communications and MS CRM Administrator with a demonstrated history of working in the information technology, Real Estate, Aviation and services industry from last 7 years. Strong consulting professional skilled in communication, Operations, Reporting & Analysis, Coordination, Team Motivation, Microsoft O365, Microsoft CRM, Project Management.
تجربہ
Project Manager IT Operations And Corporate Communication
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Assistant Manager Operations/Coordination
Coordination with all departments, reporting to Regional Director.
Chief Coordinator
Looking after all coordination, reporting to CEO.
Assistant Manager HR/Admin/Procurement
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IT Project Coordinator
· Define and plan the scope of the project.
· Effective communication between all the departments.
· Negotiate with customer and team.
· Analyse and minimize project risk.
· Monitor and motivate the employees keeping the factor of time, budget, and customer satisfaction in mind.
Management Coordinator
worked directly with AVP.
Microsoft CRM Administrator
Maintained CRM platform, including making changes to pick lists, fields, workflows, page layouts, advanced finds. Performed exports and imports and tests of data from the application as requested.
Converted raw data into acceptable format of CRM in Excel through VLOOKUP. Managed all duplicate records Identified and correct errors made by system users.
Maintained controls of security rights, security settings and user privileges Managed onboarding of new users Supported users by troubleshooting and resolved issues related to reports, dashboards, views, access/visibility, system errors, feature request data quality and other general questions related to use of the system.
Interacted with marketing and business development teams to identify overcome customer support issues and to identify opportunities.
