We are expanding our team and seeking an experienced Call Center Agent to join us. If you have a passion for sales, we want to hear from you.

Key Responsibilities:

  • Handling inbound and outbound calls with professionalism and efficiency.
  • Assisting customers with inquiries and providing information about Energy and Home Warranty products and services.
  • Resolving customer complaints and issues promptly, ensuring high customer satisfaction.
  • Leveraging prior experience in Energy and Home Warranty campaigns to drive sales and customer retention.
  • Utilizing persuasive communication skills to convert inquiries into sales opportunities.
  • Meeting and exceeding daily, weekly, and monthly sales targets and KPIs.
  • Maintaining accurate and detailed records of customer interactions and transactions.
  • Preparing and submitting regular reports on call activity and sales performance.
  • Collaborating with team members and supervisors to improve processes and outcomes.

Qualifications:

  • Minimum 2+ years of experience in call center roles, specifically in Energy Home Warranty campaigns.
  • Educational requirement: Intermediate (or equivalent).
  • Excellent verbal and written communication skills.
  • Strong problem-solving abilities and a customer-centric approach.
  • Ability to work effectively in a fast-paced, night-shift environment.
  • Proficiency in using call center software and CRM systems.

Work Schedule:

  • Night shift from Monday to Friday.
  • Fixed off on Saturday and Sunday.

Compensation:

  • Competitive base salary.
  • Daily, weekly, and monthly commissions based on performance.

Benefits:

  • Opportunity to work with a dynamic and supportive team.
  • Professional development and growth opportunities.
  • Attractive commission structure and performance incentives.

Pay: Rs35,000.00 - Rs60,000.00 per month

Ability to commute/relocate:

  • Lahore: Reliably commute or planning to relocate before starting work (Preferred)

Language:

  • English (Preferred)

نوکری کی تفصیلات

کل عہدے:
1 اشاعت
نوکری کی شفٹ:
تیسرا پہر (رات)
نوکری کی قسم:
نوکری کا مقام:
جنس:
کوئی ترجیح نہیں
عمر:
17 - 28 سال
کم از کم تعلیم:
انٹرمیڈیٹ / اے لیول
کیریئر کی سطح:
تجربہ کار پیشہ ور
کم از کم تجربہ:
2 سال
اس سے پہلے درخواست دیجیۓ:
جنوری ۰۸, ۲۰۲۵
تاریخِ اِشاعت:
دسمبر ۰۷, ۲۰۲۴

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رابطہ مرکز · 1-10 ملازمین - لاہور

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