We are looking for a proactive and results-driven Chat Sales Representative to join our remote team. This role involves assisting potential customers through live chat, answering inquiries, and guiding them toward making informed purchase decisions. The ideal candidate will have excellent sales skills, a customer-first approach, and the ability to thrive in a fast-paced environment.
Key Responsibilities:
Engaging with customers via live chat, answering their questions, and providing product recommendations
Identifying sales opportunities and promoting products to prospective customers
Assisting customers with the purchase process, including providing product information and pricing
Maintaining customer satisfaction by addressing concerns and ensuring a smooth experience
Qualifications:
Strong sales and communication skills
Ability to multitask and manage multiple chats simultaneously
Previous experience in sales or customer service, especially in chat-based environments
Self-starter with excellent time management skills
Total Shape is a community dedicated to making the pursuit of a healthier lifestyle both achievable and straightforward. At Total Shape, we pride ourselves on delivering comprehensive information tailored to your health and fitness journey. Our mission is to help you make informed decisions that expedite your path to your health and fitness goals. Since 2003, our dedicated team has worked hard to create a comprehensive library of thorough and reliable information. Our team of 60+ team of writers, fact checkers and medical reviewers are health and fitness experts, including registered dietitian nutritionists, board certified medical doctors, experienced personal trainers, certified coaches, and professional athletes who write, fact check, review and constantly update our collection of 2,000+ articles.