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Key Responsibilities
Answer incoming calls promptly and professionally
Greet and assist callers with courtesy and accuracy
Direct calls or take messages as required
Maintain detailed and organized call logs
Communicate effectively with internal team members and clients
Perform light administrative tasks as needed
Required Qualifications
- Excellent spoken and written English
- Clear, professional, and friendly phone voice
- Strong interpersonal and listening skills
- A dependable internet connection and a quiet, professional remote workspace
- Proficient in basic office tools and call-handling software
- Previous experience as a receptionist, customer support agent, or in a similar role is preferred
Ideal Candidate Profile
- Professional and composed under pressure
Reliable, punctual, and self-motivated
Organized and attentive to detail
Eager to represent clients and the company with excellence
Whizz Work
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